I received a phone call from U-Haul, less than 48 hours from my scheduled pickup, that my pick up location changed from Iowa City to Sigourney. This added 49 miles and an hour to our trip from Chicago on Saturday am. When I did get to Sigourney, the vehicle was okay but there was a a big pile of dirt in the storage area of the truck. We did clean it out before we loaded up our vehicle but it made a bad situation worse.
Craig H
Copeland Towing & Recovery
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Sigourney, IA 52591
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Comment U-Haul Fonctionnement des avisLiz user instructions were concise and helpful in this rental.
Mickey MPostive uhaul 10' truck rental experience. Liz (sp) was helpful and provided excellent instructions.
Mickey MDid not have the blankets and dolly we ordered. Had to drive 2 hrs and visit 2 other stores (they are not located close to by in SE Iowa).
Marea CDidn't have a destination to drop uhaul off at the their trying to charge me for mileage when it wasn't my problem I need my deposit back and money for my inconvenience and very unprofessional I've been using uhaul since I've had a license from Myrtle Beach to Georgia to Wisconsin Illinois and Iowa!!! I was the worst!!!
Carla C