You guys say I moved out 7-10-25 but I haven't been up to my storage unit in over a mth. A worker called me and said you guys took pics n was going to sale it but all she did was jack me for everything I owned. now I'm going to the courts about this and that employee will get in trouble for what she did n you guys will have to pay for everything that was taken from me....
jeanna a | Overall ExperienceSelf Storage Units in Glendale, AZ, 85304
U-Haul Moving & Storage de ASU West
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- 4,0 - Cote moyenne des clients
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The General Manager is one of THE most amazing kind people I've ever met. She is very understanding and passionate about her job. I think I'm going to forever use her services when needed. I don't think I've ever experienced better customer service. The facility is very well kept they are very accommodating and work with all needs. They're very reliable and professional. This site deserves a 10 ☆ rating 👏🏾 👏🏾👏🏾
Monique M | First ImpressionsWould have gave it five stars if it was 24 hour access. The lady at desk was so friendly, and helpful! she is the main reason I went with your storage facility.
frank l | First ImpressionsThe manager Vanessa was unprofessional and rude. I had an encounter with her that I recorded. I just never chose to contact anyone about the issue. I can be contacted to discuss further and show video proof of her if interested. Worst experience I’ve ever had dealing with a “professional” in business. I would never use Uhaul again.
Maileika O | Overall ExperienceSuper Fabulous Facility
JERMAINE T | First ImpressionsGreat customer service. Professional but very warm and friendly people to deal with. The manager, Vanessa, is a no nonsense person that takes her responsibility to protect your property very serious. Great people!
lorraine c | Overall ExperienceThe staff were very helpful and answered all of my questions.
Lisa R | Overall ExperienceThank you to all the employees who continuously provided AMAZING customer service and the Manager who always returned calls and helped with arrangements! Y’all were great and my belongings stayed secure!
Karoline B | Overall ExperienceAlways patient when my payment method stopped working a few times. Thought that the bad weather messages where heavy rain might have leaked were above and beyond! Thanks!
Daniel J | Overall ExperienceThe entire staff are amazing. It's friendly their helpful and it's very clean. This is the only one I will recommend to anyone. Amazing staff there.
Jodi D | First ImpressionsStaff has been very polite and friendly.
Ray W | Overall ExperienceProperty Manager Vanessa is an Angel from heaven. She showed me compassion when she didn't have to. I sincerely appreciate her understanding with a situation beyond my control helping a family member with Alzheimer who was being taken advantage of. May God protect and give her the desires of her heart.
ANGELA N | Overall ExperienceWhen I went to remove everything from my unit I had to throw more than half the items away because they were wet. We had rain that week but my items shouldn’t be wet. The manager was rude and hung up on me several times and charged me after I had canceled.
Monica W | Overall ExperienceI ordered my storage unit online on a Sunday and was able to get into the unit right away without the office being open. Great service Vanessa is an excellent asset to your company, All I had to do to check out was clean the unit out and tell him them I was leaving.
Kevin B | Overall Experience