LIVID is an understatement! Your Uhaul storage had bed bug on elevator. The manager belittled situation, time for him to find a new job. I have yet to hear back from over a week ago re the Case/Incident the Uhaul woman over phone put together. I've used Uhaul over your competitors for over 30yrs now. You've lost my future business and I have been telling others of my horrific experience! However the woman in the storage office whom I initially spoke with was wonderful and showed care and good customer service. Additionally, your Uhaul movers did a great job. Unfortunately I dont trust your actual company any more. WHEN ARE YOU CALLING ME ABOUT THE BED BUG PICS SENT AND SITUATION?!
John M | First ImpressionsSelf Storage Units in Pompano Beach, FL, 33073
U-Haul Moving & Storage at Sample and Powerline
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GDF Warehouses - Deerfield
721-741 Ne 42nd Steet, Deerfield, FL 33064 View Available Units2.4 miles from this location -
U-Haul Moving & Storage at Sample Rd
903 E Sample Rd, Pompano Beach, FL 33064 View Available Units2.7 miles from this location -
Self Storage USA
1950 Banks Rd, Margate, FL 33063 View Available Units
(U-Haul Neighborhood Dealer)2.8 miles from this location -
U-Haul Moving & Storage of Margate
1700 N State Rd 7, Margate, FL 33063 View Available Units3.4 miles from this location
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- 4,0 - Cote moyenne des clients
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Great service, clean, well maintained. Thank you!
Custome W | Overall ExperienceOver priced but the 30 days free for moving to the state was a good grab. Once my things were there, I only took out what I needed & didn't move out due to convenience. However, the price increases each year was a great motivation. Thanks for the time, overall it was great. Except the homeless person in the white van who obviously lives there. They were ALWAYS there! No matter the time, day, or multiple trips in one day I would visit.
KYLA M | Overall ExperienceI’ve been using U haul for a very long time and I have no issues with them so in the future if I need storage U haul will be my first and number one go to thank you very much and you all have a blessed afternoon
Faith B | Overall ExperienceBladd is a great stand up guy true to his word.
bruce r | Overall ExperienceIt was EXTREMELY HOT BECAUSE THE AIR CONDITIONING WAS BROKEN BUT IT STILL WAS A FAIRLY GOOD MOVE.
Benedict C | Overall ExperienceThank You So Much
Sharon B | First ImpressionsThank you for your help, I appreciate you.
Custome W | First ImpressionsI liked having the unit however the price kept increasing annually. Everything else was fine.
Janett C | Overall ExperienceTOO SPENCSIVE
JOSE D | Overall ExperienceHe’s experience everything was good
TAMMY B | First ImpressionsI rate the staff friendliness or because I was not told the lock was part of the storage unit. The other lady that checked me in was on the phone and missed some crucial steps about the rental of the storage unit. Also when I empty the unit and went to the counter to let them know that I cleared it out, I was told I need to go back and take pictures to make sure it was clean, and I also reminded them that the lock was in the storage unit which they told me the lock was for me and it came with the unit I requested a refund and was told I would get a refund as a courtesy this time because usually they don’t issue refunds. I explained to him what happened although I didn’t get the refund which took the majority of the day from the manager to figure out how to issue a refund he was supposed to call me and tell me the refund went through and I only found out the refund went through it through an email that I received. So overall they were nice, but they were just lacking in contact and communication. I should’ve been told at the signing up for the unit that the lock was already there.
Debra C | Overall ExperienceThey treat u like family, I only went to get a truck. But rental a storage the first day I went 2 months ago.🙏💞💕
MINNIE A | First ImpressionsEasy to deal with very polite no problems whatsoever very well organized business
CATHERINE D | Overall Experience