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deborah d | Overall ExperienceSelf Storage Units in Tallahassee, FL, 32303
U-Haul Moving & Storage de Lake Ella
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U-Haul at Florida State University
2201 W Tennessee St, Tallahassee, FL 32304 View Available Units2.7 miles from this location -
MRZ Storage
2908 Mahan Dr, Tallahassee, FL 32308 View Available Units
(U-Haul Neighborhood Dealer)3.1 miles from this location -
U-Haul Moving & Storage of Northeast Tallahassee
2554 Capital Cir NE, Tallahassee, FL 32308 View Available Units3.2 miles from this location -
U-Haul Storage of Florida State University
817 Appleyard Dr, Tallahassee, FL 32310 View Available Units3.4 miles from this location
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- 5,0 - Cote moyenne des clients
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It was good doing business with U-Haul, and when needed, I am willing to use the facility again in the future. Thanks!
JOE J | Overall ExperiencePerfect (A)
maria a | Overall ExperienceVery helpful easy to access and the manager was top notch
Latosha M | First ImpressionsThank you for your online service.
DEIEDRE J | Online Move InStaff is professional, polite and very helpful.
Jack C | Overall ExperienceGotstuck in the elevator and they blamed me for getting myself out of it. The elevator has been broken several times can you be trusted?
Steven W | Overall ExperienceWe used our storage unit for about 4 years and never had a problem! Our stuff remained non-moldy, and well-maintained in our unit, which was our goal and getting a climate controlled unit.
Michelle P | Overall ExperienceVery nice staff. The facility and bathrooms were exceptionally clean.
Joseph G | Overall ExperienceHi, my name is Jason Paul. I have rented out your storage I was charged when I had empty my storage on 29 March on 1 April I was charged $155.20 the manager Shanice was very rude when I called in About the charges I talk to a reservation customer service operator she was rude. I asked her to transfer me to customer service so we could deal with the situation. She was trying to give me a phone number. I told her I wanted a supervisor she decided to put me back in the queue. The next operator help me get the customer service by transferring me. I talked to the store manager about the charges she said she was gonna call me back because I was overdraft $35 because they did not close out my storage bill. I waited on her to call me The store manager Shanice never received a call so I decided to go to the storage to see what’s the issue I repeatedly told her and customer service that y’all charge me for no reason for a storage and they put me in overdraft. I still don’t have a response back About the overdraft fee. I’m very disappointed in the service at u-Haul North Tallahassee Florida this was a nightmare and could someone please contact me because situation is not resolved phone 813–5 47–0006 I think it’s unfair for me too have to pay overdraft fee. I had to take out a loan to cancel the overdraft off. I don’t think that’s fair when I moved in the timely manner with you U-Haul and I have to suffer the consequences of the negligent services I received please help store managers get a better attitude towards customers and more empathy when they mess up on services provided to the customer please once again I need you to contact me because I am very distraught. Thank you hope to hear from you soon.
JASON P | Overall ExperienceI would definitely recommend I’ll be back in the future also
Amy H | Online Move InI am appreciative of it
Dillard B | First ImpressionsI had a very disappointing experience with this U-Haul storage facility. The customer service and communication were poor. On multiple occasions, I arrived to find the elevator out of service, which was a major inconvenience since my unit is on the third floor. While I understand that maintenance issues happen, there was no communication to customers about the outage, and the staff offered no helpful information, guidance, or even an apology. I would not recommend this facility to others.
JAMESHA C | Overall ExperienceThe store manager provided me with exceptional service going above and beyond in every aspect of my visit. I was having a difficult day up to that point and her positivity turned it around for me.
MARK K | First ImpressionsThis place is the best. I will choose them Everytime.Nothing bad to say.
HULDA C | Overall ExperienceWas told they could un lock the unit my grandson had the he was out of I had to pay locksmith to come and unlock unit at 120 dollars
henry c | Overall Experience