I dropped off the U-haul in the afternoon and no one was at the location. I'm not sure why I was told to drop it off there. I am now being charged for having the U-haul for 3-4 days longer than I actually had it. This was a very poor experience.
Zachary H
Triple N Convenience & Kitchen
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dartmouth, NS B3A1E3
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when we got to the truck, the truck was covered in snow and the employee gave us a rubber broom to clean the windows, the gas tank was empty and as we drove through the storm we noticed the window wipers were broken. With moving and packing we didn’t have time to exchange the truck due to scheduling. We had to drive it from Dartmouth (feb 1st) to downtown Halifax, during another snowfall. I don’t feel like we were set up for success with the move, it was very dangerous and added a lot of stress to the move. all these liabilities, still asked to pay full price.
Gwendolyn CScammer
Shamsujaman MActually, I booked uhaul at 8.30 am on September 1st. But store not opened and key also not in drop box. Later I went after store opened at 12.00pm. I asked them they simply said sorry yesterday I didn't see the booking.. I planned lots of work on that day afternoon, all went wrong because of this late pickup. I need a refund. Give me call back or else Tuesday I will give call to your customer service.
Saravanaan MGreat smooth service, nice clean vehicle and respectful staff.
Santokh D