Rented a trailer to help move some furniture. This is a drop-off/pick-up location so there is nobody to really help you if needed. Was able to hook up trailer fairly easily after watching YouTube video by u haul on how to do it. Did have to buy a converter to hook up the trailer lights, but Bomgaars is right nextdoor. Super 8 employee was helpful with checking the trailer in and out, but it can be done online too. I had to search for the moving blankets I rented, as they were in another trailer. I like the location for the convenience, but I'd definitely prefer a regular uhaul location. I'll likely use this location again though for local needs. If you've never rented a U haul before, I would recommend going to the Sioux Falls location in case you need any help.
Megan J
Super 8 Luverne
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Luverne, MN 56156
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The interaction seemed unprofessional and I felt like I was an inconvenience to the Uhaul representative. I could not upload a photo on the website prior to arriving and it took about an hour to remediate at the (hotel) facility.When asked about the dolly I requested and paid for, I was told that they didn't have one. I ended up purchasing a dolly at a store to assist with my move. I will not recommend using services provided by Uhaul.
NATHAN KU-Haul its self was dirty had to ask for it to be cleaned, the ramp was so muded and stuck injury accrued just trying to pull ramp out
Malinda BStaff had never checked out equipment before. Process took 30 minutes and was not complete when told to leave. Found out hours later that wrong truck was provided. Staff had no knowledge of appliance dolly nor any available despite corporate guarantee after reservation in worthington mn was not fulfilled and had to travel more than 30 miles away to new pickup destination despite reservation being made weeks in advance.
Emily LService was great, but just didn't have the equipment I requested available. We got switched there from the original location we checked out
Angie J