we rented things that were not included in the 26' truck..will be calling customer service on this..I should be getting some money back!!!
KENNITH M
Short Stop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tenino, WA 98589
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Front counter was hopeless kyle was good the truck made huge noise when pushing 70. Abysmal system and service totally sucked.
karl mSeemed overwhelmed due to being the only employee working. Drop off was supposed to be 8n auburn at $40 less but it didn't fet changed from mcLendons.
Jaime RTrain more people to accept rental drop offs. The only knowledgeable person was on vacation, and the remaining staff had to figure it out on their own, so it took longer than necessary to complete the drop off, but they were very nice and well meaning, so it was tolerable.
Christopher MThe store manager forced me to accept the condition and fuel level of the U-Haul before getting to unlock and open it. Literally, he would not give me the key until I selected accept on my phone (most of the process is done through an app at this location, all except receiving the actual key) I told him I was not comfortable with doing so until I was able to see the vehicle and I was treated extremely poorly for voicing this opinion because this is “how they do it”. Of course, once I opened the vehicle up it was apparent that somebody had haul hay or something with it and not cleaned it before rented to me. From the back to both seats in the cab, there was hay and stinky poop mud… As well as not refilling the fuel to the appropriate level it was labeled. They did not have any other vehicles available for me to rent and being short on time I had to leave with the vehicle in the condition it was in. I have an active complaint filed with U-Haul as I just returned it today in stellar condition compared to the way I received it. I will never use this location again.
Tiffany C