The truck was clean and available on time with Oliva/high five to them. However, 8 miles into our fully loaded trip the transmission or engine blew and the roadside wait time was very lengthy. U-haul towed the vehicle to the final destination allowed us to unload but then we had to wait for the pick up again and then go get a replacement truck. Not the most convenient situation when you are trying to move over a weekend. Spoke with the U-Haul Manager Lorenzo after the move was completed, he adjusted the billing on our account to compensate for the inconvenience and time. In the end it all worked out.
JOANI S
Oliva Auto Sales LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Brighton, CO 80601
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Very friendly and helpful
Richard KTrucks were parked too close together but a staff member came out without me asking and moved it! Thank you!
ASHLEY SThe U-Haul smelled like weed really bad!! We tried airing the truck out but now my stuff smells like weed! Whoever had previously was transporting weed or smoking it! Worst U-Haul experience ever!
Ashley RWe put gas in it that didn’t register on you app ( there was more gas when we returned it then there was when we picked it up) got billed for more gas
JESUS M