The customer service was awful and they didn’t have the equipment I reserved and didn’t let me know until I asked to confirm that my three dolly’s were in the box truck.
Edward I
Metroplex Self Storage #5
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Carrollton, TX 75006
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Excellent service, very nice and helpful.
Quang TBetter experience needed on the app to return the truck, needs to be less pictures
Pelumi BImprove navigation of app. It was difficult to really figure out how to retrieve my keys when I got there, in the app. It also required someone to verify a secondary number on the day of pickup. I got other things taken care of the day I scheduled with uhaul, so that picking up would be quick - and thankfully my secondary person was awake at that time. Also I attempted to take photos at drop off but the app reloaded somehow and just stated I was finished. I kept photos in my phone anyway just to make sure I had them, in the event of any discrepancies.
Mykel MThe lady at the desk was super friendly and helpful. Even though I caused her losing a customer, by returning the equipment late, she solved the problem for them to have their equipment at an alternative location and treated me with a great smile, like nothing ever happened. A big thank you for the kind and professional attitude.
Armin S