Pick up was difficult. The store clerk didn't seem to know what to do or understand that I just needed to show them my confirmation screen to get the keys, which is what the app said to do. The clerk had to call his supervisor to ask, and the supervisor didn't pick up until he called a second time. Otherwise it was a fine location. Perhaps more training for the staff on how to handle pick ups would be helpful.
Bethany B
Saffron Enterprises LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cashmere, WA 98815
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Vos précieux commentaires nous aideront à mieux vous servir.
Clean your trucks, fill it with more than 1/4 of gas. Give information to a perspective renter.
Janet HInstall window wipers that work; the blades were hard and overdue for replacement. It created difficulty seeing to drive safely in the rain. The check engine light was at pickup.
Paul FInterior was very clean, had to stop to clean windows couldn't see out the windshield.
Kelly COnly 1 employee can check out equipment at this location that is primarily another business, a gas station. The employee was on lunch during my scheduled pickup time, the 1800 uhaul customer service reps were unfriendly and unhelpful. A simple scheduled pickup for a tow dolly involved over a half hour of waiting.
Ken B