First of all I find out the day before that the truck I reserved was not available where I requested it. I was an extra day and 50 mikes extra miles for the inconvenience. I was asked if I could luck uo the truck a day early and I could not as I had 6 workers coming to help me and I am 3 hours away from my requested location now it's additional 30 minutes to get theatrics from an alternate location. This is the second time I reserve a truck in plenty of time and the day before I'm advised the truck is not available. Also when I arrived to pick up truck I asked to add an additional driver so my son-in-law could also drive the truck. The contract was then put in his name instead of mine which I didn't notice until I got a call to advise me of the location to return the truck. I called back and requested the contract be corrected and I was told it was done then when I arrived to return the truck contract still in my son-in-law's name. I will no longer use your company it's too uncertain if the products and services I need will be available. Also I returned the truck 2 days early.
JASON M
Cbs Hot Shot Cleaners Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fresno, CA 93727
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The owner/operator was very helpful and responsive, however the facility itself was a very tight fit to return a trailer to and it was a little bit hard to find and determine which was the U-Haul building.
NANCY BNothing the guys on on both ends picking up and dropping off. We’re very helpful.
THOMAS CThis is incorrect. I told the U-Haul rep after waiting 40 mins to get helped renting the U-Haul on Bullard and blackstone I was picking up and dropping off at 93727. I called the U-Haul place at (559) 761-1478 in 93727 zip code to make sure I could drop off U-Haul there. He said yes. I left the U-Haul at there at 1:16 pm. I called the U-Haul rep again at at (559) 761-1478 to make sure I could drop the Keys off in drop box. He said he would check the U-Haul in for me. I only had the U-Haul for less than 6 hours. Charge me correctly for the $50. Not the $ 250. I don’t authorize that payment. Also, this was the worst experixe I have had with the U-Haul truck. It took me 20 mins and I h ad to call my son over to help me latch the truck to close. It was extremely rusted and I couldn’t do it. The lock didn’t work. Also there wasn’t any bag to use.
VIOLA VPete was great excellent customer service the trailer was clean .
GURMEET S