I reserved a truck at another location and was canceled a last minute because renter before me kept truck. I had to go to this location before 12 noon. I rented truck before closing and was charged $20. After hours fee, not sure why. I rented blankets for $10. That where wet and had bugs, spiders in the bag. They were kept in shed outside. I couldn't use them. I was really angry I had to deal with this at the last minute when I reserved 3 days in advance. I will be contacting uhaul and want a refund for the extra 20 and 10 for blankets I couldn't use. This was my third time renting from you in the past year not right
MARK D
590 Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lackawaxen, PA 18435
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- 4,0 - Cote moyenne des clients
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The person was very polite and helpful.
JULIA MEverything was great 👍. Customer service at 590 service station was outstanding.
KARL SThe man at the location will not help me address my bill. My bill is wrong. I am being charged for things that I did not use or have. I’ve been trying to contact U-Haul since July 7 and no one has contacted me back. I need to address this bill, but I need to correct it so I can pay for it, this is poor customer service
Erin PKeep up the good work.
Dan S