The employees at this location must be better trained. It took one hour to check-in, which is way too long.
Jessica C
Pak Petroleum Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Vankleek Hill, ON K0B1R0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 1,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI made a reservation to return the trailer in Gatineau, but the person who made the contract changed it. I told him that the delivery was supposed to be in Gatineau, and he confirmed that I could return it to any U-Haul branch.
Marcela TThe location in Hawksbury was also terrible. They don't know what the trailers actually are. We asked for a 5 x 9 utility, they said they had one. We get there, and all they have is car haulers. This location did try to help but it took 2 hours of my day to finally get the trailer, after calling customer service and letting CS rep talk to the cashier at the store so he could actually understand how to set the rental up. And still did it incorrectly. Their internet service was very, very slow. He also didn't take pictures, told me I didn't need to take pictures (I did). The lights worked intermittently, and the attendant said it was daytime so we didn't need lights, and it would be fine. When I dropped off the trailer at my home location, they had to fix the whole transaction for me. Terrible experience with these convenience store rentals. The attendant's don't understand, or haven't been trained properly. They can't do the job, or just don't care.
Tamara CThis person pretended he did not know how to use his system.I had to help him punch in information.He added sixty blankets.I only wanted a few charge me for an emergency call.I never did does this one.I would not recommend him.He seems criminal.
brian dteach them how to do your business, they haven't a clue. my truck was booked as a one way from hawkesbury to cornwall, they put in the books as a return to vanklehill, they charged me for blankets and a dolly which weren't on the truck, they said oh well. if you train them I quess they'll do what ever they want.
STEVE F