Inspect and clean your vehicles. Need to exterminate. There were roaches in the vehicle I rented. Too late to return due to the timing of my event. Had to exterminate the vehicle myself.
Eunice K
Milford Shell
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Milford, DE 19963
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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the truck was very smelly and had not been cleaned since the previous user The customer service was very slow because there was only on employee at the gas station working all of the jobs, cash register, unloading supplies, renting the trucks etc. Whoever owns the gas station should have at least two employees on site at all times. That woman was seriously overworked and the line to pay for gas kept getting longer as she had to go check in the truck.
Louise DStop trying to overbill me for gas
Brian PThe vehicle availability and hours of operation are great. And a bonus is the convenience of the pick up / drop off being a gas station made refilling SO easy. The staff was very helpful and friendly, although under pressure to multitask with regular fuel store responsibilities. One person was selling convenience items, gas, sundries, food, lottery, AND handling the rental process. My pick up / drop off was at times where there was not much other activity in the store, so it did not reflect negatively on my experience. But it would be easy to see how it could either affect the rental customer or the many fuel customers at a busy time. For me it was great! Thank you!
Joyce YThis is without a doubt the best UHaul rental experience I've had. I would rate other experiences as a 2 at best. One was a down right 0 as I had to travel nearly 30 miles to pick up the truck from where I requested to pickup the truck. Granted, this was a UHaul problem and not the pickup locations fault. It left a real bad taste in my mouth for dealing with UHaul. This experience at this Milford, DE location was a 5+. The rental people were courteous, prompt and very knowledgeable. The pickup and return process was seamless. I happily would rent here anytime I have a need.
Clifton H