When I picked up in Philadelphia, the tank was at 1/4 full and I was told I needed to return it at 1/4 full. I found this very irritating as anytime I have rented a car or a truck the gas tank is full and that's how I return it. That is very easy to manage - just stop at the gas station right before dropping it off. In this case I had to get gas before I left hilly without really knowing how much gas I was going to use. I did not want to stop again for gas so I ended up getting enough gas to reach about 7/8 of a tank. When I dropped off the truck the gas gauge was over 1/2. Clearly this is not a company policy because I saw people picking up in Linden, NJ (where I dropped off) and they received the customary full tank of gas.
Brian K
Peoples Choice Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Philadelphia, PA 19138
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- 3,5 - Cote moyenne des clients
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The location was closed and not very noticeable. I didn’t like the area, for safety reasons. The cans were parked on sides streets and not on the main road. I would not use this location again
Danee HChange the location of where u park the truck I fell back down the steps cause I didn’t see them when I was taking pictures for the truck to upload and if it wasn’t for my son I would still be there cause the way I fell
MIRIAM RCharlene was excellent! Very helpful.
Khary PAt the facility I was in the customer service was impeccable. There is no improvement needed.
DOUGLAS H