We called to see if we could return the trailer 3 days early. We were told yes and that they would be closing in 15 minutes. We arrived before close to a locked door and open sign off. We called from outside and the woman who answered the phone said they were inside the store,but closing. When I confirmed â€œyou are inside and your store is still supposed to be open,but you won't check in my trailer I just called about and confirmed we were on our way?â€ She confirmed that was correct. We had some trouble checking it in through the website and were still outside long enough to see her run to her car and drive off. We did confirm through hand signals that the trailer was parked in a place that was ok to leave it. I wonder how often employees deny service during business hours?Sarah F.
Moving Truck Rental in Salt Lake City, UT at U-Haul of Mid City
Pour nous contacter
Salt Lake City, UT 84115
(Off I-15 Across from Home Depot)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Salt Lake City, UT 84115
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
If the odometer reading on the paperwork is incorrect and you ask us to take a picture proving that it is incorrect but then you continue to charge for the incorrect rate that is not what I would consider professional or a good business practice. There is no way that I drove 60 miles in the time I had the vehicle however that's what I was charged for.Sean B.
Don't lose Deavion -- he was the absolute BEST! Very polite, professional and personable. I will always use this location when I need to rent.Richard M.
AC did not work 101Â° today staff was excellentKent T.
Had to wait 2 hours to talk to customer service, van couldn't be picked up on the app. completely ruined our moving plans.NICHOLAS H.
Hard to get to . No where to park while going in to get it.Jaymi K.
Good serviceSteve W.
The on-line reservation was less than satisfactory. I selected Bountiful, Utah as the pick-up location. When I confirmed all of the information and paid for the rental I was disapponted to learn that the pick-up location was in Salt Lake City on State Street. When I called the morning of the pick-up I was informed that the pick-up location had been changed to 2100 South in Salt Lake City. No es bueno!Walter B.
Vehicle needs alignment of the steering and add more staffs in Mid City UTJan-Erik P.
I got confused with the charge and the receipt U-hail provided. The receipt has very little information on what was charged. An itemized bill should be provided to the client 1. truck charges 19.99, 29.99 etc... 2. Cost per mile 3. taxes 4.etc...Andre D.
Get more help. The personal are as helpful as they can be but are extremely busy and there was a long line of people waiting in line.Lyle C.
The customer service was quite poor, perhaps they were very short staffed I hope. Renting the truck was an awful experience as the AC did not work properly and would shit off and blow hot air while it was 98 degrees outside.CLAIR P.
The gentleman who checked me in was great. The other lady at the counter was also very professional as I listened to her helping another customer. I ABSOLUTELY will be backMatthew J.
It's not anyone's fault but it took awhile to get my truck burning guess I could have checked in online. Thank youAlberto M.
The staff was helpful in getting the trailer resized for what I bought when we were unexpectedly downsized.Blake C.
The truck that I rent totally unsafe to drive. The alignment was way off, also the it was dirty with damage prior damage on front bumper which it scrach the tire when taking a turn.Jose F.
Very friendly and attentive staffJamie M.
Speedy checkout, friendly staff.CARLA Z.
I haven't used U Haul in 20 years because those many years ago, they didn't have equipment when I reserved it. But I thought, I'd try them again - with exactly the same result. I'll never use U Haul again. And I'll tell all my friends and relatives to avoid U Haul.Rick L.
The young man who handle my return had a big smile, nice personality and we did not get any hassle. That means so much to a consumer.David R.
I was very disappointed with Uhaul in that I was about to board a flight to Utah to pick up the rental I booked over a month ago. They informed me they did not have a truck for me. I had to take a larger truck, causing me to incur far more fuel costs.Tara S.
They didn't have the blankets and roller that I paid for and waited 15 minutes for help from one of the guys from the shop. The lady that I initially dealt with showed little interest in her job. The service returning was excellent and the man that helped did an above and beyond job unfortunately the truck pickup experience made the experience harder than it had to be.Elliott M.
This was the worst service .i never recommend this locationMarcelo F.
Kind of a dick move charging me an after hours fee when I used the app for check in and drove it all the way back from my original destination of GrantsvilleChad S.
Keep doing what you doingAroldo O.