Fuel intake had the wrong kind of gas cap. This gasoline to spill out of the truck if you filled it. This cost us time and money on the trip. Other than that, really nice folks to rent from. Just be sure they & you double check the truck before you drive off in it.
Tim Bruns
Customer Reviews for A La Fiesta Party Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I had to pay extra for a dolly and anything else. I wasn't told that this size of truck did not have a lift. I had to may mileage ahead of time so I'm hoping to get a refund soon. I will need another truck next weekend. What would be a better location to get one in the 91321 area code? Merci
veronica wardThis location was NOT chosen by me. We chose the one on Sierra Hwy by Princessa as it was just around the corner from our home so we could get a ride and get there easily. Without notice until day of pickup, we were transferred to Newhall location which was further away and did NOT even have truck in stock. (Sierra Hwy had 30 trucks.) When I went to the new Newhall location, they were closed and not answering their phone and messages were full. Eventually they answered and even picked me up as I had lost my ride when I was taken there the first time when they were closed. They were nice and pick up went well once they were there.
John MertensI can not think of anything that needs reforming. Representative has excellent customer service, elaborately explained protocol, delivery very kind but firm. Merci.
Lakesha MonIque BrownGet a new employee
Jeffrey KatzCamion
Sebastian Gonzalez LopezRepresentative was very helpful.
Bernadette CutoloNo parking space for big truck
Dmitrii KrivaksinService amical
Jesse De La OExcellent customer service! Super personable and friendly!
EUGENE CECIL III DIGGSThe lady was surprised that they rented a U-haul in a bad condition.
BENJAMIN CARDOZACheck in was easy. The lady that helped me was friendly and professional. The truck was clean and the a/c worked like a charm! I would rent from this location again.
Juan ZermenoLa Fiesta Store clerk just happened to come into work Saturday, lucky me because online order went to other location. She called owner and changed locations so we got another truck and we're only an hour late. Returning truck same day after store was closed was a hassle and I was overcharged for truck for some reason but at least I know better never to rent at La Fiesta store location.
Gayle WilerI didn’t realize this Uhaul was right across the street from where I live, so it was very convenient, clean, almost new van, good on gas etc. Staff was very friendly and accommodating.
Tamara SumpterI love the customer service and very professional
fernanda villarrealSuper dirty U-Haul, it was super cold and the heater wasn't working. The back latch kept getting stuck and I usually have a great experience with u guys, other than that this time was a little frustrating.
Mario BautistaI only have one complaint. When I called for pricing they said 19.95. That really isn't the price for what I wanted and I wanted to hear the price.
wendy plumbThere was no oil in truck - the sensor was buzzing when I left the lot.
Paul LangdonThe overall experience was easy and as pleasant as it could be! Merci.
DIANE RENEEBernice was very helpful setting me up and checking me out. Thank you so much for the great experience.
Stacie FinleyGreat service. No scam with the billing. Helpful and friendly check-in.
Aditya Godarakeep the good work
Noe ZapataLozanoCouldn't access vehicle remotely. Charged for gas even though I filled up to indicated line
Esteban SableShe was out there before I could get out of the the truck. Did check on the truck and sent my receipt and I was gone. Amazing!
melinda bennettThis is a happy place!
JESUS MOLINAGreat service. Easy to start and finish.
wilfredo MartinezU- Haul wasnt clean on the drivers door and I was told upon arrival that the previous customer lost the keys and the new key required a special way of starting the U- Haul.
Elizabeth YetterNothing. The process was very easy. The lady that helped us was super helpful and sweet.
mark farnsworthI set the van up by calling the site. when i arrived the business was closed on a Sunday. If the owner had not happened by I would not have gotten my van. Work on this !!! OH and the owner was very helpfull.
Roy BurnsAll went great!!
Kevin RearickGreat customer service and assistance!
Brian HollickDrop off person was rude and short with me
Steve AllredToo many conflicts with Office Personnel. I signed up Online only to be drilled by Employee on what I did or did not want, I had already signed up for Insurance etc but she kept asking all those questions again and again...
LEW RORICKNo big deal. But the van needed washed. I washed it for you guys so it's clean for the next guy. Lol Other than that a great Chevy express van.
Brian GrantBe able to give proper information to a customer about picking up a vehicle during non- business hours. The whole process of reserving the truck and car trailer was miserable. I was disconnected from 7 different employees while trying to get information how to retrieve the key from the locked truck.
graham baxterThe location was closed when we arrived, despite us having a scheduled pick up. It took30 minutes for someone to show up.
Reza RassoolI understood that I had to fill the tank when I brought it back otherwise I would be charged $9 plus per gallon. I spent $74 to fill the tank before I returned the vehicle but I only drove 19 miles so the cost was really a surprise. I'm going to find another option next time besides UHaul because the price seemed ok but then adding $74 to fill the tank made the cost way too much.
Deja MunnI was irritated that I was notified by UHaul that the 20' truck I had reserved was not available the night before I was to pick it up. I had to travel to this location to pick up a 10' truck which caused me to get behind on my move and necessitated multiple trips where the 20' truck would have required less trips.
Paul DomiganThe service took too long and they were change my original price that was asked. It was increased. Total ripped off
Carlo BuccatNo issues, everything was smooth.
manny santana