Customer Reviews for Rhino Lining Truck Accessories
(Concessionnaire U-Haul dans le voisinage)

112 évaluations

400 Rte 25A   Mount Sinai, NY 11766
(On 25A 1/2 mile east of 7/11)

(631) 791-5687

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/27/2022: Fermé
  • 5/30/2022 - 6/6/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(631) 791-5687

400 Rte 25A
Mount Sinai, NY 11766
(On 25A 1/2 mile east of 7/11)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/27/2022: Fermé
  • 5/30/2022 - 6/6/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Dustin D. 
Évaluation :
5

Good service. I had trouble downloading the app and getting the verification code to my phone. had to request 6-7 times. frustrating.

sal R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicholas L. 
Évaluation :
1

The alternator light was on, the truck did not come with a ramp surprisingly, the door we're not fully closed, there was constant wind seeming to rush in through the window while driving. Would not recommend at all. It made the move very difficult

Michael P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas O. 
Évaluation :
3

I'd recommend you book your uhaul with the people inside. Do not use the app or contactless. It was horrible.

Danielle R. 
Évaluation :
5

Very professional and seamless transaction.

Kevin E. 
Évaluation :
5

Wouldn't change anything, very knowledgeable, friendly and accommodating

William G. 
Évaluation :
5

Dropped off the night before it was due. Key drop. Convenient to my home. Parking lot too small to turn around. Recpt emailed early February 10...the due date

charles B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HyeYun P. 
Évaluation :
5

Maybe advertise your pricing to be more realistic. You advertise $19,99 but in the end just driving 25 miles with gas cost me over $100.00. Working with a non for profit every dollar counts.

Jason M. 
Évaluation :
5

Absolutely nothing you guys were fantastic thanks again!

trent H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMASANTHONY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A. 
Évaluation :
5

No improvement needed!! During a somewhat stressful time, renting a truck was simple, fast and very convenient at this location!

Doreen K. 
Évaluation :
5

AUCUNE

WILLIAM P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

daviid A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaeumus R. 
Évaluation :
1

Do not use this place ever again. The truck nearly killed us and they didn't care and were useless.

John H. 
Évaluation :
5

Bob the owner of Rhino, Mt. Sinai, NY was friendly and knowledgeable. No problems.

peter H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kristen V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Karen R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINE K. 
Évaluation :
5

Provide better Wi-Fi capability, could not complete Return of Vehicle from IPhone and had to wait for Rhino Linings to open on Monday.

Gennaro C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell E. 
Évaluation :
3

Take cash for rentals

jacob D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
5

Great service , very professional.

Brian B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mario X. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Skye M. 
Évaluation :
5

Great experience! We left a large sum of money in truck and it was returned to us ASAP. Highly recommend this location

Vincent C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
5

Excellent location and professional help

edward H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zubair S. 
Évaluation :
3

I was billed incorrectly. $150 when it should have been $50. Very disappointed and I will not be using nor recommending uhaul ever again.

Jonathan M. 
Évaluation :
5

Everything was great

Rosalee M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
5

Excellent service, very helpful

Cory T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Owner was very friendly, professional and helpful. It was my first time renting a uhaul and he made me feel comfortable and I would recommend this place and for their service and kindness.

Randy S. 
Évaluation :
5

I think the trucks need an upgrade engine didn't sound good

Margaret M. 
Évaluation :
5

Never received equipment

Suzanne J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nick V. 
Évaluation :
5

military discount would be great

Jonathan S. 
Évaluation :
4

Post open for business hours on reservation website.

Glen A. 
Évaluation :
5

I made a reservation at 4 corners produce for pick up , then was switched to Middle Island equipment, then switched to Rhino Linings at the day of pick up , almost missed my rental because I didn't see that U-Haul called 2x to change it . It was a good distance from my home , not convenient.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xinxing W. 
Évaluation :
5

Keep up the great work. Always clean always friendly and helpful. Merci.

William P. 
Évaluation :
5

Excellent service. Friendly and professional. Highly recommend and intend to use for all of our rental needs.

william P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sal L. 
Évaluation :
5

The Mobile Pickup wasn't convenient at all. While picking up the truck, there should be some alternative ways to contact the customers for verification when the phone signal is weak.

Amin F. 
Évaluation :
5

Anytime we need a uhaul, I will be going back to this location to rent one. Great service.

Alexis T. 
Évaluation :
5

A very pleasant experience. I arrived a bit early and was glad that they were there and willing to help me get my rental started. Equipment was clean, fueled up and ready to go. I would use and recommend this location in the future. Thanks for the great service!

Edward C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Q. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith B. 
Évaluation :
1

Sweep the back of the the vehicle in overnight drop and then I was charged $20 for cleaning the back which I swept up been using U-Haul for a longest time and never had a problem like this

Dimas G. 
Évaluation :
3

Had to wait a while for the person to complete his other job before picking up. About 20 mins. There was a lady right there in the office, she should be trained in how to release the truck.

Jeffrey M. 
Évaluation :
5

The van had only 5000 miles on it there is nothing that you could have done to make the experience more enjoyable. The owner operator was friendly kind and extremely efficient.

Joan T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jhanella O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph L. 
Évaluation :
1

This was the worst experience I have ever received from u-haul. The woman who runs the business at this location is extremely rude. When I called to book a reservation, she acted like she didn't want to be bothered and told me to book it online. When I called back again for directions (after I made a reservation online) she was rude again. When I arrived at the location, she was worse in person. My 8yr old daughter was with me, who needed to use the bathroom. The lady told me she couldn't let my daughter use the bathroom and that we should go across the street to use the bathroom at Dunkin Donuts. At this point the u-haul was already attached to my truck but the paperwork wasn't completed yet. To get to DunkIn donuts for the bathroom- would've required crossing a six lane, very busy road with a large u-hail trailer attached, or dangerously crossing the street by foot. All while my little girl really needed to use the bathroom! My 8yr old daughter had to pee outside next to my car! The woman then demanded cash for the balance of the hitch that I had to purchase. When I told her I only had a debit card, she said she had to charge me an additional 3 % to use a debit card because the balance was under $50 (the total was $45). Then to top it off, they charged me double the rate for renting because I returned the u-hail trailer a few minutes late. The lady knew she was rude & wrong because she told me, “Your going to hate me after this.” She didn't try to make anything right in anyway. Avoid this location unless you wanted to be treated like a stray dog.

Lauren T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry O. 
Évaluation :
5

Everything went great! Thank you!!

daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

I reserved the van using my iPhone. Then when I went to pick it up during this pandemic, I was only allowed in the door to sign the electronic iPad. I opted out of the extra insurance but somehow it was changed and I was charged $45 insurance that I didn't want. I am a nurse and I needed the van one day but since I was working long days - I wasn't able to return it right away and needed to rent it longer than one day even though the van sat in my driveway when I was working

Bridget M. 
Évaluation :
5

Very friendly staff! Easy pick up and drop off! During this coronavirus outbreak they took precautions to make sure everything was clean. Will use again. :)

Julie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katelyn C. 
Évaluation :
3

The ratchet straps on the trailer moved as if they were erected w/the titanic. Rusty and just horrible to use. The safety chain on the front of the trailer, was wrapped so tightly that it made it obsolete and impossible to use at all. This is more of an equipment problem than a location problem, however a few shots of PB Blaster and an inspection of the chains and trailer would have been easy in my opinion. Also this location does not accept Ca$h?!!....I didn't have a credit card on me so I had to put it on my friends card or he wouldn't rent it to me.

Joao N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
5

A family ran operation that was very helpful in every aspect!!!! Five star service unparalleled.

Frank D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony C. 
Évaluation :
5

Staff were courteous and made the rental and pick up process easy.

ruth J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

frank D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc B. 
Évaluation :
5

The pick up process was long while standing out in the cold. It was a longer process for using the phone then walking in and talking to someone. I rate the phone on lock a 2/10

Robert R. 
Évaluation :
5

They were great! Friendly, courteous, and efficient! Merci!

William P. 
Évaluation :
5

Everything was perfect thank you

irwin S. 
Évaluation :
5

The representative at this location were very helpful and made my experience trouble free.

Thomas S. 
Évaluation :
3

The 24/7 rideshare app and process was terrible. Unclear instructions and time consuming, defeating the purpose of its use. Additionally there was no available equipment for my plans and thus cost me twice the amount in mileage and thus cost. I'll debate in the future whether to use U-Haul again or find another truck rental company with better inventory.

Julia L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis H. 
Évaluation :
5

Extremely professional, helpful and nice people here. They made sure the auto transport trailer was hooked up properly and explained all the steps including how to load the car. Fortement recommandé!

Marc C. 
Évaluation :
5

The Folks at Rhino Linings did a fantastic job getting me the right size Uhaul truck. I highly recommend this Uhaul location.

COREY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher A. 
Évaluation :
5

Grrat customer service. Willnuse again

ed B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kelly Marie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohmmad A. 
Évaluation :
5

This final location was excellent. The Uhal experience was not good. I had a reservation and the original location I was to get a truck was not good at all. I had a reservations went to location prior in the week and received email conformation I had a truck. When I went to pick it up I was told no truck nothing we can do. Had I not been persistent they would not have checked for other locations. The did find 400 25A location and they were good but the overall experience e of renting with Uhal was not good.

john G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ken S. 
Évaluation :
5

Excellent experience at this Uhaul location. Very nice people to deal with. Bobby made it quick and easy to pick up and return the truck I rented. He also helped me choose the right truck for my needs. I highly recommend Rhino Linings.

COREY K. 
Évaluation :
5

Bob was professional and very friendly through the whole process!!!!!

Brian J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank I. 
Évaluation :
5

Nothing. Friendly personnel and the return process was fast and efficient.

Richard R. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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