The promise guaranteed was not met. I scheduled my U-Haul to be reserved at a location closer to my house. On the day of the reservation, I went to pick up my U-Haul and was told it wasn’t available at that location. I was sent to TWO locations to pick up my U-Haul and trailer.
Taylor H
Green Light Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Albuquerque, NM 87110
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisUse real people for check-in. I booked a 10 ft truck at a major U-Haul facility at Indian School & Eubank in Albuquerque which is closest to my house and expecting to pick-up the truck there. I got a phone call telling me to pick it up further away on Lomas 3 miles further. I brought a friend with me. We found there was no U=Haul facility there. We found the truck beside a post with various signs on it. He had cell phone (I don't use one). The sign said we had to get into the app to rent the truck. We were working with the app when a guy from a used car business came out and took us into his office and rescued us on his computer. Otherwise we may have gotten stuck and not accessed the key to the truck. I expect to pick-up the truck and return it to the facility I have chosen. You added and charged me $6 + for the extra miles you created for the pick-up location change. I found the experience very stressful ( I have heart issues.) I'm inclined not to use U-Haul again or recommend you. I prefer to deal with people, not posts! Jim
James MFrom the time I made my reservation I was kept informed of any changes. Both gentlemen that were working at this location on 09/02/2026 we very respectfully and completed our reservation in a timely manner without any delays.
Rosarito PHe hooked up the chains wrong. I packed the trailer, left the driveway and the chains dragged. I had to go to the Uhaul.closest to my house to have them connected properly. It was 105 degrees outside and I had a dog. It made.me.2 hours late.
marcia MExceptionally good services.
katrina w