The truck service brake light came on about 800 miles into the trip. I was able to bring the truck to a local U Haul facility where the were able to exchange it and send me on my way. Throughout my whole experience with U Haul. The people I encountered were friendly, knowledgeable and easy to deal with. You have a great team.
TIMOTHY D
Burns Park LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Burns, OR 97720
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI would prefer in person customer service, however the office didn’t open until 9am. Other than that, the process was fine.
Michael CNot very organized
Robert GWe made a reservation for a 20’ truck. The morning of the reservation ( an hour before pick up time) we were told they don’t have a 20’ truck and that the only option we had was a 15’ truck the next day. We took it because we didn’t have any other choice. They also informed us that we would have to travel to a different location because they also didn’t have our car transport available there. Again. AFTER we made the reservation. We picked up the truck and trailer and the trailer was broken. It was missing a peg to keep the tracks from falling down while driving. We had to fix it ourselves with a bolt because they didn’t have another option. We lost an entire day and had to use a much smaller truck. Because of this we had to leave many large furniture items behind!! We can’t return to get them again and we refuse to rent another U-Haul. We were lucky we made it to our destination without the trailer breaking even more. Additionally, when we returned the truck and trailer the people were very nice. However, I received a call from a very upset and rude lady the next day saying they didn’t have our rentals. I pulled up my receipt and once I told her my confirmation information, she backed off. Overall, U-Haul was a terrible experience for us. We lost a day of packing, hundreds of dollars worth of furniture, and had to deal with rude people. 0/10 experience. The people at the locations were fine. But the company itself is extremely unorganized.
Porter BNothing. Some of the nicest friendly people.
Donald B