They had an emergency. Truck was rented at 9am. The replacement clerk did not show up until about 9:20am. Then he had an attitude because we were asking to get our truck since we had movers waiting. He even said some sexist remarks against woman because I became upset when he threatened to cancel our rental. Overall, very unprofessional. I will not rent from this Bog Boy Market ever again!!!
Anabel G
Big Boy Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Chula Vista, CA 91910
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisEasy check in and pickup of rental
Robert SThe trailer we received broke down completely in the middle of our trip, leaving us stranded on the side of a busy interstate and requiring a full tow and replacement of our trailer. Our help informed us that we most likely received a trailer that was already on the brink of breakdown, with a U-Hook on the tire that was already broken. After everything, I was told that we would receive a call from this location in order to discuss reimbursement but it has been over 5 days since the incident and no contact has been made.
Britney BCustomer service was 10/10. Great communication and help me understand the steps for mobile pick up since my reservation was super early.
Marylyne JVery lovely services! 10/10!
Miguel L