The truck leaked all over my couch and my mattress and I am very disappointed that nobody has ever reached out
VINCENT H
Citra Food & Deli
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Citra, FL 32113
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisHave a better system and better knowledge of your equipment. Customer shouldn’t have to do all of the work hitching up.
CRAIG BDealer (Indian man and his boss on the phone) ignorant as ALL get out. Accused me of trying to steal the payment from them because when we came to pick up the trailer, I gave the guy the physical card and it removed the money from my account even though it said pending. We went inside to talk to him about why the U-Haul app was trying to make us pay again because we were confused and he called his boss, and his boss started accusing us of lying and theft, because we had to shut our card off later that day on the pickup day due to fraud charges (unrelated to this U-Haul rental) and our card got shut off and a new one was sent. But because we didn’t have the physical card for the new card he was trying to say that we were stealing from them. Also, it took us a little over an hour just to be able to pick up the trailer on the day of the reservation because the clerk the first Indian guy had to call his boss multiple times more than five times because he was sleeping so we weren’t able to actually pick up the trailer for an hour.
Cameron VThe staff here was a bit surly, and made me feel like I was imposing by dropping off my trailer. We returned the trailer a day early, and yet I got a notification that the trailer had not been returned at all. A quick call the customer service remedied the situation, and it turns out that the personnel at this location had never checked in the trailer, which could have resulted in additional fees for me. I would drive a good distance to not have to use this location again.
Louis CThe only thing is when I checked the truck back in, the guys weren't aware that U-Haul has truck share and you can check the truck back in on your own. They were asking me for the mileage. At first they didn't believe me but then they went in and checked the computer and they saw that I had checked the truck back in and everything was paid for. They said maybe a little bit more education needs to be circulated about truck share to the U-Haul network.
ERIC J