Took an hour to get the keys. Nobody would answer the phone. The employees at the location didn't know what to do. Asked for compensation and they said no. Awful experience!
RYAN J
Chevron Extra Mile Olive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Glendale, AZ 85302
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGet you employee to do there jobs and listen to the customer. Have your customer service work not take over hr to talk to people we all have jobs and life to live we don't have time for games or rude employee .fix you app. For return this is the 2 time it hasn't work when told to drop off at a non uhaul. Were no one can assist people. Make sure your vehicle clean and in proper work I order and such .
Lynda HI got the wrong keys to the truck so I had to call and get that figured out which put me way behind schedule and made me late to meet my movers. Then when we got the right keys the truck was boxed in so that took even more time and delayed things further. Not to mention the truck was only at a half tank so that’s what I filled it back up to. I then got charged $80 because it wasn’t full yet that’s not how I received it. Very unhappy and most likely won’t use U-Haul again unless this is made right.
Ryan MThe reservation process seems very redundant. Called in to make the reservation and had to resubmit information again, at least 3 more times. Then had take selfies until the best one was chosen by the online rep! Very frustrating!
Jose AThe store people weren't able to help as they had no knowledge. I called the 51st and cactus location and they guided me thru.
Karen L