This was not a good experience renting a U-Haul. I originally reserved a pickup at a location where I could work directly with an employee, but my reservation was changed to a different location that only offered self-service pickup and drop-off through the app. I did not have the app and did not want to download it for a one-time rental. As a result, the pickup process took more than 30 minutes and required multiple phone calls before I was finally able to access the key. I will say that the customer service representatives were very helpful throughout the process, and I appreciate their assistance. However, the overall experience at this location was far more complicated and frustrating than it should have been. I would not recommend this location if you are looking for a quick and hassle-free rental experience.
Bryan M
Cheveron
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Glendale, AZ 85302
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avis