The truck had less fuel than the contract showed. A picture was taken. Then only drove the truck 14 miles round trip. Returned the same day. I put 3 Gallons of fuel in it anyway. Took another picture showing return gas level was much greater than received. The dealer still charged me for 4 gallons of gas. When I called and stated I will come back to show the pictures. The dealer stated "That won't be necessary, it was a mistake and I won't get charged for the fuel. That action never took place, so I had to call customer service, sent them the pictures and they gave me a full refund. The actual location listed is 5050 Lake Worth Road. The right front headlight did not work, and the tire pressure monitor warning was lit. I had to check the tire pressure myself. Always take a picture of the fuel level and mileage before leaving the station. Make sure you take an after picture as well and check your receipt! To ensure you are not charged for fuel.
Leo F
Greenacres Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Greenacres, FL 33463
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGreat customer service. I would suggest putting up a sign at parking lot
Donald WIf it's possible to you guys to make sure that the customer who rents from the company to make sure they put the gas in the truck.
Marc SNo problems at the pick up locations this time.
James CWhat are the best customer service experiences I’ve ever had
Alexander B