This feedback is not specific to the location but to the overall rental experience I ordered 2 trucks almost 2 weeks in advance from the same location At the last minute they changed my pick up to 2 separate locations miles apart - which was crazy I had also arranged both trucks to be returned to the same location - they also changed that to 2 separate return locations miles apart I called their customer services dept and 2 different calls, the reps were extremely rude and hung up the call on me I paid over $600 for these 2 rentals and the level of service was shocking - absolutely terrible
Paul C
Xtreme Rides LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à New Britain, CT 06051
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Comment U-Haul Fonctionnement des avisI Was charge $25.00 Cleaning charge I return the vehicle cleaned! Cleaner than I received it!! I am very disappointed !
Luis RSuper easy drop off, plenty of space and off a main road
Griffin ACustomer service was fast, easy to work with and very nice. No complaints. Nothing to be done.
Thomas LEverything was perfect except the gas being extremely low
Dwayne J