Pleasant helpful workers. Trucks need to be clean upon arrival
NINA D
Goodfriend Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à New York City, NY 10035
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisHave the vehicles when the reservation is made
Adrian AFirst time using Uhahl services. Stafe was very helpful and kind. This kindness is rare in today's world. This will be the service I will use and recommend for my family moving forward Thankyou
Zachary LA rear tire was dangerously flat when they issued the rental to me
Adam KI reserved a van, but when I arrived there were no vans available, which was very frustrating. I had no choice but to rent a truck instead. The truck was in pretty rough condition. There were pieces of broken glass along the driver’s side window area and on the floor, and the exterior was quite beaten up. The low tire pressure warning was also on for the front left tire. The employee tried to inflate the tire using a mobile pump, but it would not work after being connected to two different 12V/cigarette lighter outlets in the truck. I ultimately had to leave with the low tire pressure warning still on. I had also reserved a dolly, but it was never provided. I did forget to ask for it at pickup, but since it was part of my reservation, I would have expected it either to already be in the vehicle or to be handed to me. On top of that, because I was forced to take a truck instead of the van I reserved, I ended up paying significantly more in tolls. The links provided for documenting the vehicle’s condition also did not work properly. After clicking the camera icon, the camera simply would not open, so I wasn’t able to take the requested photos through the process. I’d suggest moving this functionality into the U-Haul app, where it would hopefully be more reliable than the browser-based links. One smaller but still surprising issue was the lack of Bluetooth connectivity. The truck did have a USB “iPod” connection, which made the absence of Bluetooth feel especially outdated, but I didn’t have the right cable with me for most of the drive. In 2026, wireless audio and navigation connectivity really feels like something a rental vehicle should have. Overall, not a great experience, especially since I had reserved the appropriate vehicle and additional equipment in advance.
Yuval S