The one employee at this location was not trained and struggled to assist me. The 10 ft truck did not have a working air conditioner but since I had picked up the truck I was obligated to keep it and call for repair. Only after paying and signing documents are you given the U haul and then expected as the customer to document it's condition. And on top of all of this stress I was charged more than my U haul quote. I showed the untrained employee my quote but she had no knowledge on how to correct this and recommended I contact customer service. I did call U Haul support and the telephone representative insisted that the price difference was taxes despite my explaining that the base rate was different. I have now emailed U Haul customer support about the pricing issue and not received a reply. Overall renting a U Haul was a stress full experience with no customer support that I would not recommend but probably cannot be avoided since there are so few options in our area.
Winona M
B&S Transport
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Palmview, TX 78572
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI dropped off after hours so i didn’t interact with anyone, but the experience was easy.
Scott SThank you !
Blanca LGreat service
RAMIRO GGreat service!!
JULIO O