Friendly staff.
George S
Mr kitts Service Center Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Philadelphia, PA 19144
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisWe had confirmed reservation but no one was present and the site was locked. Customer Service contacted the location manager but that still took additional time. By the time they arrived they were over 50min late. Truck itself was usable but very dirty floors. Driver side door cannot be opened with the key, but the passenger side could. I was also told to leave the truck parked on the side walk upon return which seemed weird to me. It seems like this site is not ready to have Saturday reservations.
JUAN DMy original trailer was extended to someone and I was not notified until I was at the U-Haul location to pick it up when I received a call from Mia while in line. The second location that she sent me to didn’t realize the had the trailer so I had to be told they didn’t have it until I took them outside to show them where the trailer was and they were surprised it was there. That means they didn’t even inspect it upon return. The trailer hitch, not my tow hitch, was rusted out and I was anxious about the possibilities the entire trip. I had never had an experience like this at U-Haul before and I am someone who rents periodically because I travel locations for work. Also, to pay $1196.00 to rent a trailer is obnoxious. I could see $500 even $600 but that was just price gouging in my opinion. I may consider other options in the future mostly because the cost was insulting. I had the trailer for 2 days and paid $1196. That’s ridiculous. Anyway, previous experiences have not been this problematic but this trip was stressful as a result of the inefficient system of notifying me that I didn’t have the trailer I reserved and then having to head to a different location only to be told they don’t have one, etc…please do better.
Kimberly PLocation didn't have the proper pigtail to connect the trailer to my cars lighting system. They sent me off trailer unconnected to another location. Staff was friendly and tried to be helpful but the location has incomplete equipment.
Page TThe staff were very helpful n knowledgeable about hooking up the toy hauler, and also what straps n the proper way to strap the vehicle down! 5 star!!!
DOMINIC N