nice people and easy to work with.
Cheryl S
7 Express
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Richmond, VA 23294
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGreat customer service
Jannie JCheck in engine light on when I took vehicle. I informed agent while picked up the vehicle but he said it’s ok but it was giving trouble to me.
Sajjith ROnly way to even tell it's a U-Haul place is the presence of a couple of trucks. I parked the truck, went in, there's a convenience store clerk on the phone with a friend, he pauses his conversation (but is still on the phone) so I can say I'm dropping off a truck, I give him the key, he says nothing more, I say, "So is that all you need?" He says "That's it." And I leave. Turns out that wasn't it. When I got no email confirmation, I called U-Haul the next morning, and they called this drop-off location. Apparently the clerk assumed I had used the app for drop-off, but I didn't (I had never suggested I would, and they were open), so my truck wasn't actually checked in at all. U-Haul got it resolved quickly and everything is fine, but drop-off wasn't great for those reasons. Next time I'll drop off at an actual U-Haul location.
David GManager/worker didn’t seem to have any prior knowledge or record of reservation. Had to provide info all over again, including trying to include insurance even though had explicitly selected no. Recommend having manager/uhaul rep on site around time of reservation to assist.
Justin W