Staff were very courteous and friendly.
Arnel P
Meineke Car Care Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à San Diego, CA 92154
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisIt seemed like their new location, but the people are nice and my trailer was ready way better than the booking procedure and the three hours I spent on hold because my reservation wasn’t a reservation
Adam AI recently had a frustrating experience at a U-Haul pick-up location. While the staff were friendly and tried their best to help, it was clear they weren’t very knowledgeable about the process. When I arrived to pick up my trailer, I requested a different one with a better coupler. They managed to switch it for me, but when it came to processing the new contract, they seemed lost. I ended up waiting an extra hour, which was really inconvenient. Eventually, someone arrived who knew how to do their job, but I started to worry when I noticed the chains didn’t seem to be hooked up correctly on the trailer. To make things worse, there was a real mix-up with my pick-up location. I had checked in online through the app and was confirmed at a different spot, but when I got to my chosen location, they didn’t have my trailer and didn't even have me on the schedule. I tried reaching out to customer service for help but didn't get much assistance either. It felt like the whole scheduling system was out of sync. The U-Haul dispatcher should have contacted me to confirm the changes, especially since it really mattered for my plans. Overall, this experience left a lot to be desired, and I wouldn’t want to go through it again. I hope U-Haul can improve their training and communication processes for a smoother experience in the future.
Efren RGood company
James G