Dropped off no personal ihteraction
Amy G
Graphic Expressions Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ravenna, OH 44266
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The staff was super helpful d friendly. Easy In/Out. Would rent from this location again.
Tammy LI used the virtual pick up and drop off, so this review has NOTHING to do with actual location where I picked up the truck. I consider myself a pretty decent user of technology and frankly this was the most frustrating and difficult process to work through. Total time spent trying to pick up the vehicle was almost 2 hrs (yes, that's correct). After trying to the tutorials, on-line chats, website, Uhaul App, multiple calls trying to get someone on the line, finally was able to connect to customer service after about a 30 min wait and another 30 minutes on the phone getting this all worked out. I did return the vehicle that same day and was not able to use the virtual return and was not going to wait on hold with another call - I did get confirmation the next day via email the vehicle was returned. As far as the truck, it wasn't in bad shape, but definitely needs new brakes and some suspension work (front end was really lose). I would recommend trying to revamp the entire virtual experience, somehow there needs to be a better way to deal with any technical issues in a timely manner - so unfortunately, I can't recommend using this virtual pick/up and drop off.
Richard TSuper Quick drop off the young lady was very friendly and efficient.
Allan BExcellent Customer Service.
Bradley S