The location was extremely ill kept and the person checking me couldn't find the keys for the truck I reserved which resulted in renting a smaller truck. It did all work out but his appearance and the location appearance puts you off.
Carol O
B&M Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Yucaipa, CA 92399
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Reserved a 20 ft truck over a month in advance to be told there were no trucks available the day before because it was a "busy holiday weekend." Is that not what the point of having a truck reserved is???????? -- Was originally supposed to pick up the truck from the Pomona location, ended up driving an hour away to Yucaipa to get the truck. Pick up process was easy and fine. Just frustrated that we couldn't pick up the truck from the Pomona location around the block from us as originally reserved.
Vivie SExcellent service - friendly, helpful, and ready to go!
Elisa HThank You 👍
Edgar GI needed a trailer and wanted to pick it up on the way to my destination, then return it on the way home. I picked a place based on that, and reserved the trailer. About 30 min later I get a call saying it's not at that location, it's at another place (which isn't on the way to my destination). So I had to cancel the reservation and had to call each place individually which was hit or miss if they would pick up the phone. Very frustrated and had to go onsite and then the person there could tell me where the trailer I wanted actually was. Either give the customer the power to see what's at each location (like Home Depot or Lowes) or don't. But don't lie and say it's at a location, then have someone with the power to view where the equipment is and try to get you to reroute based on their view of inventory. Frustrating to say the least.
Curt B