customer service in the beginning when picking up the truck was totally fine but when dropping it off the gentleman was not even there in the office and I left the key with some random person who ran a smog business next door. So I was not even able to do a final walk-through and then see my final charge and then I was overcharged telling me I did not put gas in the car when I did and I brought it right back to the same spot on the gas gauge and I even took a picture of it left a lot when picking up the truck and then the owner of this particular U-Haul sent me a picture of the gas gauge when I returned it and then I sent him my picture and it's the same and I still haven't been refunded the $25 that they decided to blindly charge me and not even call me to let me know but they were going to do this they just did it poor customer service
Location de camion de déménagement à Antelope, CA chez Autotek
Déménagement en provenance/direction de Antelope, CA 95843? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Autotek. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Autotek
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Camionnette Petits déménagements -
Fourgonnette Petits déménagements -
Camion de 10 pi D'un studio à
un appartement avec 1 chambre -
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres -
Camion de 17 pi Maison ayant jusqu'à 2 chambres -
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres -
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Antelope, CA.
Location de fourgonnettes et de camionnettes à Antelope, CA
Les fourgonnettes et camionnettes de location U-Haul de Antelope, CA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Antelope, CA 95843. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
Caractéristiques
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Climatisation
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
A friendly treatment, with a lot of confidence you feel at home ðŸ‘
No one is in the office and you have to call them when you get there. They do not show up on time and you ha be to wait on them. I waited over 30mins to get my rental. Also upon return no one was there as well so not a smooth return
note on door and nobody there. Had to put keys in lock box. I was there 30 minutes before closing time. They did not answer phone.
The truck was dirty and old. Had almost 100,000 miles and ran like crap. The truck cut out several times at intersections. Very dangerous.
This was my first time renting a moving truck. I will certainly use the service again. It was very easy and your representative at Auto Tek was great! Smooth process and great experience. Thank you!
Although, due to Covid, I had to use the code op box for leaving the keys, the person in charge called me beforehand as a courtesy and texted me the drop off location. He was also immediately available by phone when I called about leaving it there. I also got an email right away to close out the rental. I would highly recommend this location.
I have bene a loyal u haul customer for over 15 years, and now I can say I will NEVER use your company again. I was informed less than 24 hours before my rental that if I wanted the truck I reserved, I would have to drive over a 100 miles away. then when I return the truck you charged me for fuel even though I returned the truck at the same level I picked it up at....what a horrific experience...
The representative was awesome, but we were charged incorrectly for a second day when we used your drop box. Please fix this!
Professional and courteous
Was not able to pick up on time because business was not set up for mobile pick up like it listed so we had to come back 2 hours later. Was also not able to drop off on time because gates were locked even though the business was supposed to be open. There were 3 other people there that were trying to drop off their equipment and were very upset. This location is horrible.
Continue the good work
There was a sign on the door saying on call. The person who answered the call on his phone told me to leave the trailer in their parking lot and they would take care of it when they returned. That made me uncomfortable, since someone could just as easily have come by and taken the trailer as there was no one there. I have been there once before and the service was lousy then as well. I will drive further with my business in the future instead of going to this location.
I didn't know that the customer service rep was on-call and off-site. I called the number listed in the window, and I was able to contact the rep. After 20 minutes, he did show up and I was able to drive the 15' truck rental away, with some delay. Does this happen frequently, where nobody is on-site, and the renter has to wait for them to show up?
Tow dolly was missing a tail light fixture. Took a great amount of effort for Uhaul resolve and get me a new tow dolly. Multiple phone calls to Uhaul after being sent to a location that didn't even have. Very stressful as we were moving out of state the next day. I'll be asking for a partial refund.
They were out of the office, but quickly picked up when I called. I was able to leave the truck and drop the key in the box
The worst experience ever. Unqualified help at oak dale Sinclair location. No English refused to help place car on car dolly. Picking up truck at Antalope location east of Sacramento closed at 2 pm our pickup at 3pm. 3 hrs to get it PATHTIC!!!
The front desk guy was a 10!! Very helpful and informative.
The window sign said open at 8:30am, my reservation was at 9am, no one was there until 9:50am and I had to hunt down a number and call the guy.
From beginning to the end, our experience was EXCELLENT!!! Thank you for making our move a great journey and experience. Great customer service!!! Again, thank God everything went smoothly yesterday during our move?????????
A/C didn't work on 103 degree day. Told me there was 5/8 tank of gas less than 1/4. No one there at 2 o'clock Saturday to get a billing invoice
We rented the truck knowing there was a problem with the air conditioning thats the only reason I marked the vehicle was not well maintained. Customer service was great and appreciated the quick service.
Thank You for my receipt!!
The young man behind the desk didn't wear a mask, the truck we ordered was not even at that location nor available, a truck that was just returned, was given to us. A 32 MINUTE TURNAROUND. He told us bluntly he checked the truck and serviced it, when he did not. We did not realize that it was 32 minutes until my son mentioned it, and we brought it up with our storage facility in Oregon and the drop off location, they were able to verify the 32 min turnaround on the truck. Not to mention it was not sanitized between uses, putting me and boys at risk for COVID- 19, as well as my wife who is at a much higher risk of having a fatal outcome if she contracts the virus. Get a more professional representative behind the desk.
Both the young men were absolutely polite and very courageous
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