Took a long time to receive the vehicule. There was no windshield washer in the truck and had to buy some. One of the backlights was burned and the tires were awful. Was unable to use the vehicle during the snowstorm at all. It got stuck 3 times.
Location de camion de déménagement à Gatineau, QC chez Gestionnaire Immobilier
Déménagement en provenance/direction de Gatineau, QC J8Y3Y2? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Gestionnaire Immobilier. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Gestionnaire Immobilier
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Gatineau, QC.
Location de fourgonnettes et de camionnettes à Gatineau, QC
Les fourgonnettes et camionnettes de location U-Haul de Gatineau, QC sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Gatineau, QC J8Y3Y2. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Very unimpressed with our experience; our order was not made 24/7 pick up as we requested at the location and we then had to go to another province to get our truck. Even though we were accommodated with a truck it was out of our way and the person we were speaking to was rude as to why they could not have keys dropped of to us at the initial pick up site. Overall this lead to a few hours delay during an already stressful time. QuÃ©bec (the province that we had to go to to get the truck) has a 8 pm curfew due to COVID, but but because of the the delays we were not able to return the truck until after midnight. I called the police in QuÃ©bec, and they said we could get a $1000 - $4000 fine if we were caught driving in QuÃ©bec even if it was just to drop off the truck. When I called customer servicer at UHaul they said there was nothing we could do other than drop the truck off late and pay the late fees or extend by a day, either way they suggested we ask for a refund for the second day. We would like a refund for the 2nd day as a result of UHaul's mistakes.
Very friendly staff. One area that needs improvement is the online check-in. It needs to be made clear to renters that they need to complete the online checkin before they leave the vehicle for after hour drop off. Otherwise very good experience
The location was out of the way for me but this location was the only one with the 12 foot trailer. The staff were friendly and helpful. A very good experience overall.
Great service all round!
They dont inform the clients about the fees. When you drop it at another location.
J'ai reÃ§u deux appels en Ã peine une heure (9h42 et 10h36) pour me demander si je prenais toujours le camion, alors que je l'avais rÃ©servÃ© pour 9h30. BIEN SUR que je le prends toujours: je l'ai rÃ©servÃ©! Un peu harcelant comme faÃ§on de procÃ©der. Vous devriez indiquer plus clairement que nous disposons d'une fenÃªtre de seulement 15 minutes pour rÃ©cupÃ©rer le camion aprÃ¨s l'heure de rÃ©servation... Ce n'est vraiment pas clair cette politique. De plus, le prÃ©posÃ© qui m'a accueilli ne portait pas de masque de protection, ce qui est contraire Ã la loi. Pas impressionnÃ© du tout...
We had a small issue with the truck itself. It was an 8' bed pickup, which was what we needed, but there was a bar welded across the top of the bed, about a foot or so from the cab. The 8' truck bed we were expecting was much shorter due to that bar, and it made our moving task more difficult. Obviously, this is not a complaint against the location. I also have no way of knowing if those bars are standard. It would have been good to know before the rental, however.
It was difficult to do the self checkout. The website had Ã hard time picking up my location. Everything else went really smoothly.
Every thing went very smooth I appreciate Madam Souha she was very professional and also Mr Charles , thank you guys
Tout Ã©tait parfait. J'avais appeler avant le dÃ©placement pour m'assurer de l'entrÃ©e. Lorsque arriver, le camion Ã©tait prÃªt et trÃ¨s propre. Un bon endroit Ã louer un camion Ã des prix compÃ©titifs. Merci!
TrÃ¨s bon accueil par le gÃ©rant local!
Better than most other uhaul locations. Service was slow, and I had to redo the check in process despite doing the online check in. Posted times on their door doesn't not correspond to what the uhaul site says
It was impossible to find the place by car and we had to park down the street and walk to find the office which had a tiny sign and no instructions on where the cars are. We found the trucks by pure luck and even then couldn't get in because the office wasn't open on time. Then we were told we had signed up to pick up the truck with a mobile app which neither of us had and there was no instructions telling us this. Not that it would have mattered because they didn't have the truck ready for our 7:30am pickup time, Wich was the latest time they had available. So we were an hour and a half late to start our move and it cut into our reserved elevator time which caused even further delays when we ran out the clock. And of course U-Haul still had to have the truck back in time despite giving it to us late so we didn't have time to fully pack the truck and did the rest with a small car. In the end the move that was meant to be done by 1:30pm wasn't complete until 11pm. Improve by sticking to the schedules you set, providing clear location details, and clear direction beyond "sign in and hope".
Please install clear, larger signage outside rental location: U-Haul storefront was not well labelled and was difficult to find. Please ensure representatives follow Covid-19 regulations: Service representative did not wear a face mask and was coughing during face-to-face interaction. Please provide contract in both official languages: Contract was only provided in French and was difficult to understand. Please ensure truck is clean before rental: There was a dried spill on the floor and residual gasoline odor in the truck when I received it. Please ensure U-Haul website is working for after-hours return: After-hour return website wasn't working during the vehicle return, resulting in a waste of 1.5 hours of my time to confirm on the phone that the truck had been returned on time and I would not be charged for late return.
All was done smoothly. Vehicle was ready, the equiment was available
The signage needs to be larger on the door! Otherwise all was great!
Je comprends que la personne responsable a vÃ©cu une urgence et j'ai reÃ§u le vÃ©hicule avec une heure de retard. Cependant, je crois qu'Il est possible de dÃ©velopper un protocol au sein de l'organisation pour faire face Ã ce genre de situation. Je me suis faite dire par le commis Ã la rÃ©ception qu'il y aurait un retard de 10 minutes, alors que finalement cela a Ã©tÃ© une heure. Aussi le commis Ã la reception ne semblait pas Ãªtre intÃ©ressÃ© a aider plus que cela. On aurait dit qu'il ne faisait que le minimum. Par chance, j'ai demandÃ© Ã un employÃ© qui entrait au bureau si c'Ã©tait lui qui Ã©tait responsable pour le service U-haul.. Il m'a dit que non mais qu'il s'en occuperait. Ce dernier a agit promptement, digne de tout bon service Ã la clientÃ¨le comme il se doit. Je retournerais Ã leur bureau avec quand mÃªme une certaine vigilance.
I was charged 60 up front and when I brought it back I was charged another 60 even though I filled the gas back and made sure to clean up after use. No explanation just a whole pile of fees.
Very strange office for a rental pick-up (in the back where there are rows of office cubicles, in COVID times even more strange). Truck smelled of cigarette smoke, interior had garbage and dirt from prior user, damage to roof of truck that was not reported on the existing damage report. Post rental charge which which was not communicated.
Unfriendly and unhelpful. The poor staff do as much as they can. The owner wasn't shy to tell us it was our fault we had to wait 1 hour for him to show up to get the keys despite already cleared online. I had reserved a cargo van online to avoid contact with anyone. I arrived at 10:00 am at the location and could not find the van. There is a sign at their door saying "stationnement" on the left of the building and no vans to be found. I then had to enter the building. I asked the man behind the desk and he rolled his eyes and said "Charles is in charged and not here and doesn't know where the trucks are". I asked what I should do and then finally he told me they were all in another parking lot on the right of the building. So I found it, clicked on found my truck and then it said, get your keys. I had to go back and ask to get the keys where this time they said something that "your account is Green". And they could not give me the keys with Charles there. I had no idea what that meant and I called uhaul customer service because they refused to give me keys. Customer service told me that my account was active and it was odd that they were not giving me the keys. The man behind the uhaul desk said I would have to wait until Charles gets there which was about 10 minutes ago so it shouldnt be any longer. (Clearly hates his job) 1 hour later Charles shows up and quite aggressively says "it's an online reservation you had to do it on your own because your green". Again with this green I have no idea what they are saying and his employee would not give us the keys. I told them I called uhaul and that it was all good to give the keys but we had to wait 1 hour for him to show up. He dismissed me and blamed us somehow for not having keys? disappeared behind the desk where the lady finally gave us the keys. Needless to say, all of this was frustrating and the man was extremely rude.
people are very professional , kind and very pleasant
I did the booking and truck pickup arrangements online as instructed, however when I got to the parking lot I had to submit all kind of details online to a chat service, the scan of my driver licenses was not working for whatever reason, and it took more than half an hour to get the whole thing approved. Very inefficient and frustrating.
One of the employees that we interacted with (in his office to sign the contract) was not wearing a mask. He was not at 2m distance from us and did not have a plexiglass shield between us either.