The phone rental was a nightmare. Having an account made it worse. The only truly bad u-haul experience Iâ€™ve had.
Moving Truck Rental in Louisville, KY at U-Haul Moving & Storage of Auburndale
Moving to or from Louisville, KY 40214? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Auburndale.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Auburndale
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Louisville, KY.
Cargo vans and pickup truck rentals in Louisville, KY
U-Haul cargo van rentals and pickup trucks in Louisville, KY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Louisville, KY 40214. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Check-in after hours very convenient and worked well
Need a ramp even for 10 foot trucks.
Jason was great! Very fast and friendly service. I will definitely return in the future. Thanks!
U-Haul should make customers aware of possible $25 cleaning fee. This would help customers bring back the equipment in a cleaner condition, and by telling us before we rent it, it will allow us to factor itâ€™s cleaning into our time while using it.
Truck was not full of gas when I picked it up I completely filled the tank with gas when I dropped it off. And was charged an extra 7 dollars for gas. I have a picture of gas gauge on full and mileage at time of drop off.
I will not go back
Aggravation with the check-in process
Jason was very professional and answered all of my questions with detailed information. I will be using this location from now on for ALL of my U-haul needs. He not only showed a winning behavior and attitude; he also surpassed his duties by adding a personal level of attention to be sure I had the right vehicle for the job.
The cargo Van's were nasty. Dog/cat hair everywhere. You all need to provide vacuum cleaners for every location. If I was not in dire need for a truck I would not have rented. There was something spilled in the back and it was not cleaned up. Horrible ratings when pertaining to cleanliness.
There was only one person working and it took 45 min for me to pickup a truck that I had already reserved. I set it up for mobile pickup but the app crashed. The person working had no idea how to help me. It got to a point where there were about 6 people waiting with no one being helped. Everytime someone needed a truck the one employee would have to go outside and open the gate and do whatever else which took them an extremely long time, meanwhile no one inside was being helped. It was one of the worst business experiences I've ever had.
Go over contract with customer s and explain that if you go over the mileage you will be charged when you return it plus the fee they are holding
I found this location to be well staffed and had a very personable experience. I prefer to deal with this type of dedicated outlet as opposed to part time opperators.
The drop off was super simple, minus all the EXTRAS I had to pay.
I was unaware that this location was closed on Wednesday. Also, I rented a storage unit from this location. Being a U-haul dealer, I would assume the driveway would be big enough for a U-haul to drive to the unit. This location we had to walk our stuff to the unit because we would either damage storage unit properly or the U-haul. If you happen to have a remodel, try making sure the trucks that are rented at that location can make it to the units without fear of damage.
Ever visit to this location is great. The people are helpful and very nice.
This is not tonya Carter's email address she's using a stolen phone and giving a fake email
Great service! -thank you
New cargo van drove great!
Super easy. Super quick. Ideal experience.
I made a reservation for 9/30 at the Preston Road location on Saturday. On Sunday I called to verify pickup. At that time I was informed that the pickup location had changed to the Bardstown road location. On 9/30 my wife drove from Cincinnati to the Bardstown location with her brother to pickup. Once there, they were then informed that the pickup location had changed for a 3rd time, to the outer loop location. This is unacceptable customer service and I would expect some type of refund.
Jason did a great job.
Truck rental pickup was supposed to be in Glasgow when I reserved and paid for truck. Then we had to drive 20 extra miles each way to pick it up in Brownsville. Donâ€™t understand why we only found that out twelve hours before pickup time
Jason is phenomenal. Very personable & efficient