Sales clerk was not wearing a maskDeborah I.
Moving Truck Rental in McKinney, TX at Safe Ship Specialty Shipping
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
McKinney, TX 75069
(East McKinney University Dr @ Red Bud Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 11h am à 6h pm
- Sam - dim : fermé
One-Way and In-Town Local Rentals in McKinney, TX 75069
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This place is HIDDEN FROM VIEW PUT A UHAUL SIGN UP PLEASE AND FIX YOUR GOOGLE LOCATION IT SAYS THE STORE IS INSIDE KROGER CMON. the only reason we found where to park was cause of the other trucks(which were across the street behind a sprint store???)â€, when I called customer service they said there wasn't a dropoff box for the keys for after hours?!? Turns out that's a LIE FIX YOUR SYSTEM INFORMATION cause here I am a 20 yr old female wandering all over the parking lots and behind stores at midnight alone trying to find The stupid key box and it's clear across the parking lot in the middle of this strip mall and the BOX WAS COVERED WITH A BIG WHITE SIGN SO IT WAS BORDERLINE IMPOSSIBLE TO FIND STOP USING OTHER COMPANIES AS DROPOFF LOCATIONS UNLESS YOU CAN INDICATE TO YOUR CUSTOMERS AT LEAST AN IDEA OF WHERE TO RETURN THE VEHICLES. This was a 10/10 experience till I spent and hour searching for this dropoff location.Tamera S.
We were pressed for time already, and the app is not user friendly. Too many steps and photos that you cannot return to if needed. The rep didn't "approve" my picture at first and finally saw a different picture after having to call my Dad. Then, after all of the added "security", the keys were just left in the back of an unlocked truck where anyone could have gotten to them. With exception of the nice gentleman at drop of, this was not a good experience.david S.
Only issue was cleanliness of the truck. Ashes, cigarette smoke smell and trash left in cab.Matthew B.
Was charged almost $150 over quote given onlineJohn G.
Quick and simple, great customer serviceDale H.
It was a FedEx place/ U-Haul drop off and they close at 1 on Saturday and was not open on SundayCharlotte H.
Small facility. Unclear instructions on where to leave truck.Brandon R.
Honestly the only reason I just got the truck at this location was because I didn't want drive across town. I called before I arrived and the guy that pick up the phone was rude and when I arrived he was also rude no type of customer service at all! Won't recommend this location to any friends.luis P.
Very friendly manager, who took time to explain details of rental procedure, return procedure, etc.Jeff S.
Very helpful staff!Richard H.
Very helpful and friendly, overall great experience.jennifer I.
I filled the tank not knowing I would t need nearly that much gas. How bout as a rule of that mb you fill the tank so it's eqsier to maintain. Do better.Shawn G.
After dropping off the truck it took forever to get the lights off. When closing the door the lights stayed on. Headlights and dome outside lights. After spending 20mins we were finally able to get the lights off. Never had this issue in the past. It was very annoying.kendra C.
Too high , was charged for insurance when I didnt ask for it . Had to inform the clerk about 2 over charges .Rodney M.
I selected to be able to pick up using my mobile device. Turns out this location does not offer this. I was in a hurry, had to wait while the owner or manager served other customers, he seemed initially ambivalent over whether my reserved truck was even there (â€œwe'll seeâ€) and then acted like I was dumb for thinking it might not be. I felt he acted like he was doing me a favor, instead of fulfilling an order I paid for. I ordered a dolly, and had to carry it to my car, load it, and drive it to the truck a quarter mile away. Additionally, I was charged for safemove even though I specifically declined coverage. This may be a web issue, but the process that automatically adds items and requires you to remove seems intended to try to defraud customers. Very disappointing all around. Have had several disappointing U-Haul experiences. I am not likely to use anymore, if I can find any other option.Catherine L M.
Everything was right on.Tim C.
I had to wait an hour because apparently U-Haul was doing some sort of system update and my contract wasn't going through.Evan C.
The only bad thing about this location is the distance between the office, and the truck parking (about 200 yards or so). Also, I am not happy about the furniture pad rental. I was told that I had to re-fold and pack the pads to avoid a service charge ($25). When I opened the pads, a couple were covered with grease and grass clippings. I'm thinking they should be cleaned (or at least checked) between uses. This was very poor!!!Scott V.
First of all, I wanted to use the Express Check Out but my reservation wasn't completed by the location. The clerk (not his fault) didn't know how to use the Uhaul system so he had to do everything on the phone. He would call then hang up after sitting on hold for about 5 minutes and did this 3x in front of me. Another customer came up to rent another Uhaul and the clerk hung up again to tend to them. I left my husband at the store as he was going to be the driver and he took care of everything himself over the store's phone as the clerk gave him the phone to deal with it. When it was done, the clerk then told the other customer to do the same. I would NEVER EVER EVER recommend renting another Uhaul from this location. I have rented several in the past and NEVER had to deal with this kind of service (aka... POOR service).Robin K.
The location was difficult to find in the strip mall. The trucks were housed in a different area.Frederick E.
The best U-HAUL center I've every used!!!Alan E.
Some mix-up on the computer with vehicle reserved, but service was very friendly and I got a nice truck in good order. Very pleased.RUSTY T.
Park trucks closer to storefront. . .damon D.