No one was there when I was supposed to pick the trailer up. Doors were locked, calling the number, multiple times. resulted in "the voicemail box you are trying to reach is full" message. Drove back to Springfield, Bruns Lane location, Callie was very sympathetic and helpful. She got me in touch with the regional office. Spoke with Kelly, who helped resolve the issue. Took almost three hours but I ended up getting a trailer.
Chris C
Silo Center Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Rochester, IL 62563
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisOwners at Silo Center were extremely helpful and Friendly
Michael WThe computer system/SMS Text Messages/emails/online app was a step forward from the last time I used a U-Haul truck, but some emails and SMS texts seemed excessive or duplicative. The check in and check out photos are a good idea for to U-Haul and the customer. Overall, the experience was above average and the vehicle was great - very comfortable with everything in operational order. Thank you!
Scott N