The location is not fully described, right it was hard for me to find the right location, cause it’s three U-Haul’s in the same parking lot
Sonia T
BKWW LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Stonecrest, GA 30058
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
After reserving our truck and 2 auto transports online, We flew in to pick up our rentals. We went to pick up a 26' truck and they closed early (6pm) but their hours say they close at 7pm. After calling several times and leaving messages, we left to go to another location. After about 20-30 minutes, someone called me back. They told me keys were in the lock box 3. We returned to their location to get the keys, but no keys were in lockbox 3. We called, texted, and left messages again. Finally they told us to check the key return box. 4 hours after our reservation pick up time, we finaly got the keys. Nobody checked us in. Nobody was there to answer our questions. This was the worst moving experience I've ever had. We will never use Uhaul or any of its affiliates again. We had to pay our movers an extra day. We did not get our 2nd auto transport, and they did not get the return date correct.
Nikolas TThere were no attendant at the site and the site was dismal
Kelvin FMake sure that the gas is at least drivable before the next person.
Edward MThe app wasn't working correctly along with myself their was 3 other families on the phone with customer service either trying to locate the keys, complete the verification process. Everything is handled through the app. There's not face to face interaction.
Kezekiel S