Charmed Services LLC
Établi à Lansing, IL
À propos de nous
We are courteous, politely and prompt at providing excellent customer service
- Cotes des clients :
Évaluations des clients
-
Movers initially did not respond to our request to move through the portal, and I had to reach out to them by email to coordinate services. They arrived late on the day of the move. They broke one of our bookcases and stacked our items haphazardly in our moving truck, which resulted in damages to several of our items when we arrived at our destination. We opened a complaint against them through Moving Help, and they initially told us we were falsifying details of our own move. Upon further conversation, they did not take responsibility for damages to our items and then did not respond for a request for a refund. I am posting this review after almost 3 weeks of waiting for a reply from them.
- Évaluation :
-
- Rating:
-
Let’s just say I had the worst moving experience of my life. This first let’s start with U-Haul. I reserved a U-Haul three weeks prior to the move. I went to the U-Haul location that Was given to me at this time that I picked and get there and there were no moving trucks. I had to drive around for 3 hours looking 4 a moving truck.Then I booked movers to help me move charm movers company, and when I tell you that this was the worst experience, they sent one woman and one man both whom wasn’t really able to lift anything. They broke my dresser. They put a hole in my couch and almost broke my TV. Not to mention, it took them six hours something that should’ve only took four. The guy was dragging and slamming my furniture all over the place the young lady she was nice but she was yelling at the guy the entire time the move was so unprofessional will I book them again No Will I refer them to anyone No will I go through U-Haul to reserve a truck probably Not.
- Rating:
We are truly sorry to hear about your recent experience. At Charmed Services LLC, we always aim to provide careful, professional service, and we regret that you feel we fell short. Your concerns about your dresser, chest of drawers, and boxes are very important to us, and we take all feedback seriously.
Charmed Services LLC
What is Safeload® Coverage?
Safeload® is a coverage option available to purchase from our top performing Moving Help® Service Providers in your area. With options ranging from $0 to $0 you can select the right one for your move.
Safeload® Coverage Includes:
- Improper handling of personal property during the loading, unloading, packing or unpacking process
- Low $100 deductible
- Subject to exclusions
Select Coverage Needed for Eligible Service:
- Rate: