Questions et réponses (14)
Hi, Greg! We do not recommend using this product on any non-carpeted surfaces. If you are looking for a cover to use while in transit, we recommend using a Tarp. I hope that is helpful!
Hi, Dana! Our carpet film protector is 2.5 mils thick. Thank you!
Hi, Samantha! Yes, our carpet film protector can be used on plush carpet. Thank you for asking!
Hello, Mike! Within 30 days of delivery of your order, you may return any merchandise that is in new condition including original packaging and accessories or merchandise found to be defective. We are currently unable to accept returns of opened items, or items returned more than 30 days after delivery date. Please contact us at 1-866-277-6855 from 6 a.m. to 4 p.m. Arizona time (MST) to arrange for an RMA (Returned Merchandise Authorization) number. Once your order has arrived back at our warehouse and has been verified, we will credit back the product cost (shipping will not be refunded unless a product was defective) within 2 to 5 days. Any merchandise returned for any reason, without an RMA number, is subject to a restock / return shipping charge of 10%.
As long as the film is not left on carpet for longer than 30 days, there will be no residue left on the carpet. We believe this product is so gentle that we recommend vacuuming before applying the film to ensure that it adheres properly. Thank you for asking!
Hi, Angela! Since stair length can vary, we recommend measuring the stairs you need to cover before purchasing to determine how much carpet film protector you'll need. Each roll contains 50 feet of film that is 24 inches wide (100 square feet). I hope that is helpful!
Hi, Kevin! This product is intended for short-term use to protect carpet. It is not recommended that this product be left on carpet for more than 30 days. If you need protection for your carpet for longer than 30 days, I would recommend our Tarp Covers as they can be used for a longer period of time. I hope that is helpful!
Hi Glen, this product is recommended to be used with carpet. For vinyl flooring we would recommend some furniture pads.
Hi, John! Yes, this product can be used with carpeted stairs. Thank you!
Our moving supplies program manager writes: "My experience with the product is that it does not leave a sticky residue on the carpet. In fact it's so gentle that you would want to vacuum first to ensure good adhesion."
"This product can be used for up to 30 days on carpet."
This product is not recommended to be used on concrete floors. Thank you.
No, this product should not be used on hardwood floors. U-Haul furniture pads are a great alternative to keeping the floor safe and they are also reusable!