Good value for size truck we used. It was in good mechanical condition and gas mileage was good. The under 155 miles no charge was good too. U-Haul phone representative was polite and worked with me to schedule pick up and drop-off locations. Email kept me aware before and after the two day move - Cumming to Butler GA. Convenient in every way. Thank you! God bless and guide.
john r
Shell Cumming
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Cumming, GA 30041
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisWonderful new van. Very friendly and quick service.
Rabun HBest uhaul experience ever. Great owner of the gas station, really appreciate it customer service
ERIK LThey closed my initial reservation and opened new one for missing furniture pads
SHASHIKANTH RThe location and equipment were great, and the price was fair. Unfortunately, the app was a complete failure. The van was brand new and had a backup camera, which has not always been the case when I've rented U-Haul in the past. I appreciate that feature especially. Despite numerous attemps, I could not get the app to upload the required photos while picking up the vehicle. The app repeatedly failed, then would not let me skip the photo process to complete mobile check-in. It took me 53 minutes to try to complete what was supposed to be a mobile check-in. The same problem happened at drop-off. Because I had never been able to complete check-in through the app, I also couldn't complete the return process through the app. Fortunately, the woman working at the gas station where I picked up the vehicle was able to confirm my reservation, give me the key and later check me out when I returned it. She was extremely helpful, but this really should not have been her problem to solve. She was working in a gas station and helping other customers, so dealing with an app failure was a significant interruption to her actual job. There was another major issue with the app as well: If you leave it during check-in, for example to answer an incoming phone call, you have to start the process over from the beginning. The whole point of mobile check-in is that I should be able to upload the photos, complete the process and get on the road. That absolutely did not happen here. Location and equipment: great. Price: fair. App: complete failure.
KATHERINE B