Poor customer service. The person said the vehicle was not available and wouldn’t help me. I had to call U Haul who then had to call the location to tell them the truck had not been properly checked in from the previous rental. It was only then that the person helped me. This wasted 45 minutes of my time and I was on a time crunch. Unacceptable.
Joshua A
Mollys Gourmet Market & Deli
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Martinez, CA 94553
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe van had a low tire warning light that wasn’t reset so worried we’d get a flat the entire rental time. U-Haul also should not claim its a 19.95 rental when it turned out to be over $70 for an in town rental used less than 2 hours
Rachel CWhy a cleaning fee..?
Nicolas JThe actual mileage and gas were off from the contract by hundreds of miles. The person at the location would not or could not help. Emails and calls to Customer Service did not help either. Now U-Haul has held me responsible for someone else’s possibly illegal activities. Do not rent from this location..
SEAN HThe car check engine light was on. Was filthy with no windshield fluid. Car smelt of urine. Def my last time using U-Haul. I feel as if my charge should be discounted. Never have I had a more filthy car from uhaul
Scott P