Very kind and helpful in directions talking
Junior B. | Overall ExperienceSelf Storage Units in Albany, NY, 12207
U-Haul Moving & Storage at Riverfront Preserve
Services dans cet établissement :
Particularités disponibles dans cet établissement :
Unités disponibles (toutes les dimensions sont approximatives)
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Il reste 1 unité(s)!
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Il reste 1 unité(s)!
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Il reste 1 unité(s)!
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Il reste 1 unité(s)!
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Il reste 1 unité(s)!
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Il reste 1 unité(s)!
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Il reste 1 unité(s)!
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2 unitée(s) disponible(s)!
Louez maintenant pour sécuriser votre espace! -

Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
Qu'est-ce que le service en ligne emménager/louer maintenant?
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À 1,3 milles de cet établissement
U-Haul Moving & Storage of Albany
139 Broadway
Albany, NY 12202Few Rooms Left. Reserve Today!
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À 1,7 milles de cet établissement
U-Haul Moving & Storage of Menands
40 Simmons Ln
Menands, NY 12204Few Rooms Left. Reserve Today!
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À 1,8 milles de cet établissement
U-Haul Moving & Storage of Albany-Menands
125 Broadway
Menands, NY 12204Few Rooms Left. Reserve Today!
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À 4,8 milles de cet établissement
Campbell Avenue Storage
525 Campbell Ave
(U-Haul Neighborhood Dealer)
Troy, NY 12180Limited Units Available.
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
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- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
When I first rented the storage unit it already had someone else's belongings in it and I had to have a manager come from the Broadway location to remove their belongings from the unit that was not comfortable with this process so I asked to change my unit to a more convenient unit for myself and I maintain that unit until my move out day which was April 6th 2023 not April 12,2023 as recorded above I spoke to a representative to confirm my move out on April 7th 2023 at the 139 Broadway in Albany New York the this location actually only handle my rental transaction but they governed the riverfront location where I had the storage unit This location was a 24-hour I'm assuming storage unit but there was no physical person to talk to On occasion, a gate did not work to access even with access card so to bring items into storage area I carried them in by using staircase if another renter happened to be there at that time on the premises On this transaction since there's no physical person at the site, I followed up by calling to make sure ,when I received no confirmation text on the app I called the main location at 139 broadway to speak to an actual representative on April 7,2023 I feel that there should be an actual office or uhaul rep. at the riverfront preserve location in Albany NY where I rented my unit because issues do arise there and there is no one to help you unless you can reach someone at the main location at 139 Broadway Albany NY There are mice and so all of the units have mice glue traps in them and a mouse was in my unit in the glue trap Fortunately none of my belongings were damaged by rodents, everything was still intact Overall location was always clean and well lit
Cheryl L. | Overall ExperienceI need to know where my stuff are asap
Paul C. | Overall ExperienceCan I Get A Bottom Locker
Brendan A. | Online Move InBest customer service
Raja A. | Overall ExperienceNot to pleased false advertisement got a 5 x 5 compartment which the pricing was $54,99 a month I paid for my compartment for a whole year after the contract was pulled up. I see that I was charged $64,99 ask the sales person why is that she said all the prices went up, but she didn't specify that before she pulled up my contract. I feel like I should have got the price that was displayed on the compartments I feel that's false advertisement and like I said, I paid the compartment for a whole year. I should've got some kind of discount or the price that was displayed. I'm not pleased with it not at all I needed to storage so I paid the price for a year
Robyn M. | First ImpressionsMy experience was a complete disaster, not only did my stuff get ruined but the staff was super rude, they tried to charge me $800 for a stalemate unit I didn't have. They sold my stuff that they locked in another unit and never gave me my items back. Sent my family fake bills and harassed me for money. I tell eveydo not use that place. It's sad cause it's in great location and was new. They also let people live in the units as well.
Chris F. | Overall ExperienceStood there for an hour waiting for someone to come take the lock off the unit the intercom doesn't work
Kazzie E. | First ImpressionsThree weeks before the date of this feedback (1/5/23), my fiancée, Sarah McMillen, wrote a review explaining how our items were stolen on Google Maps. Apparently this post was removed. Good job being lying scums. So this is Sarah writing from onto the bottom of this feedback form. Since I can't paste the screenshot of the review I originally wrote, I would have type the whole thing again. "Beware customers!!!!! One of our boxes was emptied out when we got to our storage unit. Apparently, skinny or small people can wiggle through the top of units between the nets and tops of units to steal our possessions! DON'T SIGN UP FOR A STORAGE UNIT AT THIS LOCATION!!! Even with the Max security feature! (Insert emoticons which couldn't be used in this feedback form). Our unit was on third floor. There are no cameras to catch the thieves. Go take your business elsewhere. Great job on that (cough cough cough) MAX security system. (More emoticons)". After finding out my first review was removed, I proceed to write another review on Google Maps today (also 1/5/23): "I wrote a post explaining how our items were stolen 3 weeks ago. That post was removed. I am happy to share the screenshot that I took when I wrote that review. This business is a lying SCUM, enabling thieves, workers or common people, to break in and steal your stuff. They lie about their "Max Security " feature. Oh, by the way, the phone system is horrible. We are deaf, and cannot afford to sit all day, waiting for a callback. So UHaul is in a discriminatory manner.
Bryan V. | Overall ExperienceThis experience has helped me to always consider insuring EVERYTHING that Incan insure, in case of getting your Unit burglarized. I lost some very valuable items when my unit was robbed and had to take it with a grain of salt.
Katisha B. | Overall ExperienceWhen got to the storage unit the lock was still on the storage unit there was no one to help us
Kazzie E. | First ImpressionsDespite the late fee price service was great
Krystal B. | Overall ExperienceStaff at the broadway branch in Albany Ny, were ALWAYS rude and never helpful.
kelley B. | Overall ExperienceCould not access my specific storage unit last night. I'm a new customer. There was a padlock on the storage unit door. GM "wasn't taking any calls" per his voice mail. Called corporate and they sent text. Never got a reply from GM. This was at 7-8 pm last night. Still haven't received any reply. Still can't access my storage unit.
Erika M. | First Impressions