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Kerry L | Expérience généraleSelf Storage Units in Benton Harbor, MI, 49022
U-Haul Moving & Storage de Benton Harbor
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- 4,5 - Cote moyenne des clients
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Comment U-Haul Fonctionnement des avisThoroughly satisfied.
Raymus H | Expérience généraleThe only thing I had to experience with is when I got my thing on the 22nd for each month nobody would never call me back if they had a hard time getting a hold of the manager and bit the Harbour Michigan at 490022 and I always got charged an extra $20 because the Boston didn’t respond to me yeah but otherwise it was a pretty good experience and but you never get a hold of anybody they said they would call but they never did call me back and I don’t think I should be charged for the full month of September cause I got everything out on the third of my storage unit. My phone number is [redacted]. I should be only charged for that time I use from August 22 to August 3. I don’t think it’s fair but the charge for extra months I’m not using it. And thank you so much and I do recommend U-Haul.
Monika R | Expérience généraleEvery single person at this facility was very helpful and very friendly....I had a storage unit there for 5 months and I felt very comfortable going in and out when I visited....Carol King is an excellent manager
Rita S | Expérience généraleI was a little skeptical at first because the lock mechanism was broken and there was a hole in the ceiling but before I left, 2 of the employees came and patched the hole and replaced the locking mechanism amd provided me with a brand new lock. I was so happy with how fast they came to help.
Jessica H | Premières impressionsYoung lady was very helpful and polite..Thank You
Gwendolyn P | Premières impressionsThanks you U haul
DEBRA S | Expérience généraleThere was no lightning in the unit so a little lightening would help
jacqualine g | Expérience généraleI wouldn’t not recommend to anybody. The facility never answer the phone to start anytime I’ve called I have to get transferred to the central hub and they have to contact the store in order to get an answer. Me and my kids things were in storage I was told and left a voicemail from the actual store manager that my things has to be moved out by 12/03 was told it was an error, went to the physical showed proof and the actual voicemail. Me and my kids things were sold in an auction instead we literally lost everything we had on 12/02 because of Uhaul storage.
Brianna S | Expérience généraleExcellent service. Thanks
Terry K | Premières impressionsVery courteous and informative. I really appreciate the free months rent. It was great being able turn in the trailer and store my household goods for a couple of weeks for free while I look for my new place to live. That worked out wonderfully. I’m a fan of this place and U-Haul in general.
alan e | Expérience généraleEverything is in Spanish horrible service no willingness to work with customers and to many changes from month to month auction fees from 3months to 2 months just feel like you guys want to auction off people stuff..Then I was told that I received discounts and removal of some fees to find out that couldn’t of been true because I ended up spending the same amount for the next 2 months so I feel as though your employees pocketed some cash..At the end of the day thanks for the use of your storage..Bought my own storage unit..Be blessed
Antoinette S | Expérience généraleGood People
alan e | Premières impressionsStaff at this location is very friendly and accommodating. My original storage locker was blocked, or access was limited due to U-Haul trailers and trucks blocking access 75% of the time. Staff always stepped to move equipment, but what a waste of time. The staff finally moved my rental to another, more accessible locker, but even that was blocked on occasion. I'm not sure if I'd rent here again. Seems like U-Hail sends too much equipment to this Benton Harbor location, which blocks access to those needing to get to their lockers. I need to be in and out...I don't have 30-60 minutes to wait for someone to move equipment.
Fred K | Expérience généraleThey wouldn't work with me at all so I lost everything
Rodney M | Expérience générale