I couldn't even get access to my storage unit. I had issues getting my truck rental the night before so I had previously spoken with customer service over the phone. The location I reserved it at doesn't keep keys after hours yet has the option to select 24/7 truck share. They had no notification of that anywhere. I didn't find that out until I got there. After we resolved that issue, I asked the manager if I could still move into my storage unit at any time or did I have to wait for that too. She told me I could move in at any time as I had opted for the self move in. When I got there, I entered the code that was emailed to me, but it kept telling me access denied. I called customer service and waited on hold for almost an hour. I finally got a hold of someone and she said I should be able to have access, but since I couldn't I would have to wait until business hours. The only thing I could do was put in a complaint. She transferred me to the person who handles that. The next woman they transferred me to told me that it didn't say 24/7 access on my contract and normally it would and it would be an extra charge. I'm pretty sure, all storage units are supposed to be accessible 24/7 so it's at your convenience. Why would someone pay to store their belonging somewhere when they only have a window of time to access it. Furthermore, there were signs all over about 24/7 access. It was the second day in a row that uhaul inconvenienced me. I was forced to keep the truck with all my belongings in it for another night and now have to pay for another night to rent the truck which I wasn't anticipating having to do. Overall, I'm very disappointed in the level of customer service I have received from Uhaul.
PAYTON T. | Online Move In
Self Storage Units in Chicopee, MA, 01020
24/7 Self-Storage
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Self-Service Location
U-Haul Moving & Storage de Montgomery St
Features Available at this Facility :
Available Units (toutes les dimensions sont approximatives)
Entreposage intérieur
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
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Small | 5' x 8' x 7'
Intérieur, 2e étage, niveau rue, escaliers, chauffé
Rangement divers (jusqu'à 2 pièces)- Tarif :
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94,95 $
par mois
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Small | 6' x 5' x 7'
Intérieur, 2e étage, niveau rue, escaliers, chauffé
Rangement divers (jusqu'à 2 pièces)- Tarif :
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94,95 $
par mois
2 Units Left!2 Units Left!2 Units Left! -
Small | 8' x 5' x 7'
Intérieur, 2e étage, niveau rue, escaliers, chauffé
Rangement divers (jusqu'à 2 pièces)- Tarif :
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94,95 $
par mois
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CA02, 5x10.png?3c2373e7=806764797)
Small | 10' x 5' x 7'
Intérieur, 2e étage, niveau rue, chauffage
Maison de 1 à 2 pièces (jusqu'à 1 200 pi ca)- Tarif :
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124,95 $
par mois
2 Units Left!2 Units Left!2 Units Left!
Entreposage avec accès routier
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
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Small | 5' x 10' x 9'
Accès en voiture, 1er étage extérieur, sans climatisation
Maison de 1 à 2 pièces (jusqu'à 1 200 pi ca)- Tarif :
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124,95 $
par mois
Il reste 1 unité(s)!Il reste 1 unité(s)!Il reste 1 unité(s)!
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CA03, 10x10.png?3c2373e7=1033904948)
Medium | 10' x 10' x 9'
Accès en voiture, 1er étage extérieur, sans climatisation
Maison de 2 à 3 chambres (1 200 à 1,600 pi ca)- Tarif :
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184,95 $
par mois
Entreposage à demi-niveaux
Les unités d'entreposage à niveaux séparés sont situées sur un même étage, mais divisées en un niveau supérieur et inférieur. Un accès par escalier peut être requis pour les unités du niveau supérieur. Celles-ci restent aussi sûres et commodes que les autres unités d'entreposage.
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Small | 4' x 4' x 6'
Demi-niveaux, 1er étage, niveau supérieur, climatisation
Rangement divers (jusqu'à 2 pièces)- Tarif :
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54,95 $
par mois
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Small | 4' x 8' x 6'
Demi-niveaux, 1er étage, niveau supérieur, climatisation
Rangement divers (jusqu'à 2 pièces)- Tarif :
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89,95 $
par mois
Il reste 1 unité(s)!Il reste 1 unité(s)!Il reste 1 unité(s)!
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Medium | 8' x 10' x 6'
Demi-niveaux, 1er étage, niveau rue, climatisation
Maison de 1 à 2 pièces (jusqu'à 1 200 pi ca)- Tarif :
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154,95 $
par mois
Il reste 1 unité(s)!Il reste 1 unité(s)!Il reste 1 unité(s)!
Vehicle Storage (RV, Boat, Car & More)
Keep vehicles secure, avoid space limitations at home, and avoid neighborhood ordinances. Vehicle storage options include open parking space, covered spaces, or indoor/enclosed storage.
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Il reste 1 unité(s)!Il reste 1 unité(s)!Il reste 1 unité(s)!
U-Box® Containers for Moving and Storage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Just give us a call when you want us to pick up or drop off your Conteneurs U-Box.