Asst. mgr was too rude when truck was returned. I drove 5 miles total and was told I owed $13.50 for gas use. When I questioned it. the asst. mgr was called out and treated me like I was just a bother to him. The rest of the staff was great but Mr. Unfriendly ruined the experience. I’ll be moving my stored property as soon as possible.
roger a | First ImpressionsSelf Storage Units in Coeur D'Alene, ID, 83814
U-Haul Storage of Coeur D' Alene
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U-Haul Storage of East Spokane
14505 E Sprague Ave, Spokane Valley, WA 99216 View Available Units19.3 miles from this location -
U-Haul Moving & Storage of Spokane Valley
12420 E Indiana Ave, Spokane Valley, WA 99216 View Available Units20.4 miles from this location -
Wilbur Road Self Storage LLC
1710 N Wilbur Rd, Spokane Valley, WA 99206 View Available Units
(U-Haul Neighborhood Dealer)20.9 miles from this location -
U-Haul Storage of U-City
10412 E Sprague Ave, Spokane Valley, WA 99206 View Available Units21.9 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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First Rate!
John L | Overall ExperienceThe staff was very patient with me. I was very indecisive and they helped me choose the best units.
jay c | First ImpressionsGreat service
andrew v | First ImpressionsWe stored furniture here for more than 10 years. The temperature of the unit was great and kept everything in great condition, including our piano. The facilities are always clean and the people in the office are helpful and kind. It’s been great doing business with you!
TONY a | Overall ExperienceThe various keypads to use are difficult to understand which is which. Since I did this entirely online I struggled to understand which pad was check-in vs 24 hour access. I set off the alarm twice doing so and frustrated the guy behind the desk despite having no desire to do so, and being generally competent at complex systems. A clear, front and center description of the location and appearance of each keypad to use would be very helpful! Otherwise I've very much enjoyed the storage experience and find the facilities to be exceptionally immaculate.
Daniel N | Online Move InRenee was excellent to deal with. Clear communication and very helpful. She tracked down my bike and got it returned to me, as I had mistakenly leaned it in the give-a-way area. Huge help!
CHRISTOPHER S | First ImpressionsOnly think I would change is longer hours of access and the cleaner smells they use are so strong. Our stuff comes out smelling for weeks. But it’s better than it smelling like someone else’s crap.
GABRIEL T | Overall ExperienceThe several security panels at the door are confusing and not well labeled. The check in/check out process is confusing with the panels and I imagine I'll get locked out often
Amanda M | Online Move InThe fantastic staff at the Apple Way location were very kind and helpful in every transaction I had with them! The facilities are safe, temperature-controlled, always clean, and very convenient. If I have future storage needs, I will use this location again.
Rebecca c | Overall ExperienceGood.
JORGE F | First ImpressionsFor the second time using U-Haul I called and waited and waited and waited and waited and after 32 minutes I drove up there and there was two people behind the counter and when I walked in still holding my phone still on hold the lady laughed and she said oh that must be you on the whole they're both just standing there talking and she said oh we're just changing shifts I call b******* other than that everything was wonderful everything was nice and clean it was all well lit the people at the counter were very nice but I had to get in my car and drive to the unit because they wouldn't pick up the phone while I was on hold and that's just actually the second time that that's happened I actually was going to go someplace else but my sister went down there and rented that for me real quick cuz I needed it just really in a big hurry so I went ahead and did it but I know I have moved all my stuff out because I got a bigger unit a 5x10 for only $60 a month also in a wonderful secured place
Shirley W | Overall ExperienceThe air freshener that is being used in the bathroom on the first floor of the big storage building in Coeur d'Alene is WAY, WAY too strong. It hits you as soon as the main building doors open. We can't stand it. Otherwise, place is good.
Lydia L | Overall Experience