Clean, well lighted, helpful staff.
Leilani K | Online Move InSelf Storage Units in Kalispell, MT, 59901
U-Haul Moving & Storage de Evergreen
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A&B Storage Kalispell
240 Demersville Rd, Kalispell, MT 59901 View Available Units
(U-Haul Neighborhood Dealer)3.3 miles from this location -
Columbia Falls Mini Storage
2233 9th St W, Columbia Falls, MT 59912 View Available Units
(U-Haul Neighborhood Dealer)11.8 miles from this location -
Storage Barns
1640 Montana St, Missoula, MT 59801 View Available Units
(U-Haul Neighborhood Dealer)93.1 miles from this location -
Curtis Street Storage
101 S Curtis, Missoula, MT 59801 View Available Units93.2 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Staff opened, and went through my unit without notification. Cut my lock, placed different lock on door without notification. Had to track down new lock keys from staff members. Fell behind on my unit due to loss of family member and the manager of the facility was rude and disrespectful when I asked for help on a possible late fee refund. The constant increase of pricing on such a small unit. It was a very bad experience in general causing me to move out of the unit. Would not recommend the kalispell Montana location to anyone.
Tony R | Overall ExperienceWill use U-Haul again
RONALD F | Overall ExperienceThe app isn't letting me check the Yesses regarding satisfaction level, but at least I can type it in here! I was very satisfied with the storage unit I rented and with the service I received from the crew. Will recommend!
Vicki G | Overall ExperienceIt's been a nightmare since I rented it in july 2022.. by September there were missing payments that I had proof of and my mom had also paid she had her receipts as well but by September of 2022 they already had me in delinquency status and had given me a lean fee they were still charging me $10 extra for the 24-hour access when I clearly told them I'm the only one with keys and I'm in another state nobody should be in there since then they've proceeded to every other month continue to say that I'm delinquent to the point that it's almost $400 or $350 and I have to borrow money from my mother so I didn't lose my stuff while I was in Montana last week I was getting a few things out of storage but when I got locked out for the third time out of my storage unit first for the password that we had created that day wouldn't work and it had worked in the office then they said it was because of my lock or something but I'm not going to keep going back and forth three times to find out why I'm unlocked and tell them to come unlock me that's bad business there's nothing convenient about it or charge you $20 fee for a mistake I got charged an extra day on the rental truck or rental 4x8 and I'm tired of hearing also that oh yes you're back on auto pay and everything's caught up everything's fine and then I hear that I had a $20 balance and I wasn't on auto pay and it's wrong it's a lie there's no way because I'm very careful when I'm writing my notes and in March that everything was back to normal but it's been this every other month for 2 years and I want something done about it because the Montana regional manager or whatever was very rude to me about this and it's not my fault I just barely got a payment history printed out they said they sent me mail and notifications I've never received it I don't get a phone call to remind me that the payment is late or didn't get paid with auto pay nobody calls like they want me to fail so they can auction my stuff off I was angry that I found out they had drilled my lock off and had to have a replacement lock because I didn't feel like my stuff was being very well secured and safe while I'm out of town and they did it on purpose to get me into the bowling Quincy so they didn't post the payments that were made by May of 2023 they had to give me a free month because they couldn't lie about it anymore I really feel like somebody needs to contact me about this I'm contemplating besides better Business bureau of maybe CFPB.
Jodi S | Overall ExperienceThe guys were very helpful and friendly. They would help carry items I purchased, out to my car. When I forgot my code they helped me. I would highly recommend UHaul to my friends and family. Great job!
Julie F | Overall ExperienceThe local staff where super friendly however there was a couple phone calls with the U-Haul help line and the staff was unhelpful and rude
kaitlyn u | Overall ExperienceThis is the best Storage Facility in Montana.
Edward M | Overall ExperienceExcellent staff and service. Thank you!
steve g | Overall ExperienceThe attendant at the desk was very helpful. He works very hard. My husband and I had a few issues because we didn't understand how the check in worked and set off the alarms he was very patient reset our code and walked us through the process. And then I realized the unit I picked was too small it was quitting time and he still took the time to help us switch to a bigger unit. Thank you. I wish I remembered his name.
Tara J | Online Move InVery helpful with check in and getting us set up after our move. Highly recommend
Dawn C | First ImpressionsI would have liked to have given positive ratings across the board, but something must be done to address homeless access to the facility. This is not a reflection on current manager Mike Gaines who has treated me wonderfully. This is a reflection on corporate who are not making policy changes to reflect the current cultural reality. The cleaning lady does her best, but on too many occasions she has showed up for work only to find unbelievably trashed bathrooms i.e. feces on the floor, blood on the toilet seat, etc.
Dawn N | Overall Experience