The staff was very friendly and it was very convenient for me they are attended me with respect
Ismael V | Overall ExperienceSelf Storage Units in Manchester, NH, 03103
U-Haul Moving & Storage de S Willow
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U-Haul Moving & Storage of N Manchester
443 Hooksett Rd, Manchester, NH 03104 View Available Units3.2 miles from this location -
U-Haul Moving & Storage at Manchester Airport
451 S River Rd, Bedford, NH 03110 View Available Units3.7 miles from this location -
102 Self Storage
220 Derry Rd, Hudson, NH 03051 View Available Units11.6 miles from this location -
U-Haul Storage of Greater Nashua
11 Northwest Blvd, Nashua, NH 03063 View Available Units12.3 miles from this location
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- 4,0 - Cote moyenne des clients
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They were extremely rude to me. I have a severe back injury and I went out of my way to let someone know I would be back to take the trash and donations and was treated like a child. Telling me I couldn't leave the items where they were. My car was full and I was in severe pain. I told the woman I would be back. She was rude to me. She then called her boss and he phoned me and treated me like a child I let him know I was coming back to take the stuff that was fully bagged and boxed. It was not everywhere but in a neat pile not in anyone's way. He kept chastising me to the point I finally just put the phone down and let him talk to himself. We closed our unit a week later because I didn't like the way they treated me. When I got there, there was a pile of trash not bagged up just piled up next to furniture that was left by a previous tenant. It was a lot messier then what I had left just long enough to give my back a rest for a minute. The treatment i received was totally uncalled for. I will never recommend the south willow st facility to anyone. Oh and they knew I was having trouble with my back I was walking with a cane and I had told the manager I was waiting on surgery. They could have given me the break without the drama. My husband was back there in about an hour and it took him all of 15 minutes to pack the stuff in the car and remove it from the premises. So we closed the unit a week later instead of the free month that we were entitled to. Very poor customer service
Alice M | Overall ExperienceHad a great experience with U-Haul storage. Just don’t have the need to store anything at this time. But will use U-Haul again in the future if needed. Thank you!
LINDSEY L | Overall ExperienceTo himself. While my husband left and removed the trash and the donations. It took him less then a half hour. All of that unnecessary drama while I'm in pain was uncalled for. You don't want food, combustible stored so I had to go through everything, because I purchased an auction and didn't know what was in it. So I was trying to do the right thing. I could have just shoved it into the unit and not cared. But I do care and your staff (2) members were not very nice. Doing this caused me a great deal of pain.
Alice M | First ImpressionsRichard and Jamie (and honestly everyone else) are great to work with
Mark J | First ImpressionsThank you Jamie!
James D | Online Move InWrong email address!!!
PAUL B | Overall ExperienceThe young lady was very helpful with me
carol k | Overall ExperienceOverall great service. Ran into some unexpected problems during move out of evicted apartment. U-Haul did there best for me and I appreciate them. Jamie is awesome to deal with!
ROLAND B | First ImpressionsVery helpful and knowledgeable when helping me find the rite unit.
Marques H | First ImpressionsThey were so helpful, understanding and kind. I had been in a bad accident, missed a lot of work and then lost my job and just staying in communications with them they worked with me so I wouldn’t lose my stuff. No where else have I ever had such great service with kind people. I would highly recommend this location to anyone.
Ashleymarie G | Overall ExperienceRichard was always polite and very helpful the only problem was everytime I would do there . There was only one person waiting on customers no matter how many workers were there always a long wait
John D | Overall ExperienceDealt with Frank, Jeremy and JoJo on 2 separate occasions and they were more than helpful. It's a busy business but they made a point of taking care of my requests without any issues. Would highly recommend working with U-Haul for all your moving needs.
Patrick B | First Impressions