I’ve been renting from you for several years and have never had an issue ever. Great place convenient and very clean. Will be back again soon.
Michael K | Overall ExperienceÉvaluations des clients
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- 4.5 Average Customer Rating
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I’ve been renting from you for several years and have never had an issue ever. Great place convenient and very clean. Will be back again soon.
Michael K | Overall ExperienceI have rented a storage unit for the last four years, and I have a very nice experience. The place is cleaned, well kept, very accessible, and very well managed. Thanks!
Maurizio T | Overall ExperienceI turned the key pad in on Oct 6th 2023 at 7:30pm. No one checked the turn in box to see if the key was there. Dec. 13th 2023 I got a email saying that I owed $390.00. Wow doesn't anyone ever check the box or check to see if there is a lock on the storage door. Tried to call the office many times no one would answer. The office is supposed to be open until 5pm but when I went there at 4:30 pm it was closed. No I am not happy with your business. The kid that is there is useless never answers the phone doesn't check the key box and closes up early every day.
Juanita H | Overall ExperienceUsed to be very nice but has went extremely downhill since new ownership took over. Gate is always open, trash everywhere not being kept clean, person that operates desk hard to get ahold of and not very pleasant. And was very concerned with my property there because it appears people are living in there campers there.
DAVID N | Overall ExperienceSherlock storage was clean and convienient. Very reasonably priced. The staff was friendly and professional.
DARIUS M | Overall ExperienceDon’t Awnswer phone. Acted like it was a hassle to take care of situation. Not there when suppose to waited an hour after sign said 9:30 didn’t get there till 10:30
Gregory F | Overall ExperienceI began using Sherlock Storage almost a year ago while transitioning living situations. The receptionists were incredibly helpful and friendly. About half way into my time I noticed a change in the customer service. Each month I called to make payments the staff was very cold and didn’t seem to have customer service phone etiquette. I would end the call not knowing if my payment was complete or if I was good to hang up. Just a note to consider as you move forward.
Ellen M | Overall ExperienceGreat place just put camper on a site thank you so much
SCOTTIE B | Overall ExperienceIt's a nice all around place it's the 3rd time I used this storage facility, everybody is really nice and willing to work with you, prices are fair, facility is clean and secure. The only thing that I would change is that I would make it 24 hour access for the renter.but other than that I give it a solid.... A...
Shane H | Overall ExperienceThe guy (can’t even call him a gentleman) working at the facility was probably the worst person I’ve ever dealt with. He did not talk to me after I told him I was closing out one of my units. He fumbled with his phone and computer for about 5 minutes and then mumbled something about the computer being down. I told him I would be back the next day. When I came back the next day, he was on the phone and again, I waited for about 5 minutes before he even acknowledged me. I told him I wanted to close out my unit and then he printed me a paper but acted clueless when I asked about the automatic withdrawal payment. I sure hope he did it correctly and I don’t get charged on January 1st. Besides the very poor customer service, he was disgusting. Stomach hanging out of his shirt, food on his shirt, and a container of eaten food laying by his computer. I sure hope this guy isn’t the owner.
Holly Y | Overall Experience